User guide

New in Release 6.5 Update1
MAXCS ACM 6.5 Administration Manual 21
Capacities
Capacities for an All-in-One Single System
PBX Capacity
• Maximum 400 extensions (IP, analog, and mobile extensions).
• Maximum 256 MobileExt ports per system
• Maximum 200 MaxCommunicator/MaxAgent sessions
• Maximum 20 AltiConsole sessions
• Maximum 20 MaxSupervisor sessions
Call Center Capacity
• Maximum configurable agents per workgroup - 512
• Maximum active login agents per workgroup - 256
• Total configured agents per system including all workgroups - 1280
• Total agents seats (License/Head) per system - 256
Capacities for a Multi-Gateway Softswitch
PBX Capacity
• Maximum 5,000 extensions (IP, analog, and mobile extensions)
• Maximum 256 MobileExt ports per system
• Maximum 400 MaxCommunicator/MaxAgent sessions
• Maximum 20 AltiConsole sessions
• Maximum 20 MaxSupervisor sessions
Call Canter Capacity
• Maximum configurable agents per workgroup - 512
• Maximum active login agents per workgroup - 256
• Total configured agents per system including all workgroups - 1280
• Total agents seats (License/Head) per system - 512