Specifications

Records and Data Schema
CDR Manual 73
Records and
Data Schema
33 = Transfer Ring: A calls B. B presses Flash and dials C. While C is
ringing, B drops and A drops. Call A with C gets this exit state.
34 = Transfer Connected: A calls B and is connected. A presses flash, dials
C, and is connected too. A drops. Call A with C got this exit state.
Table 10: WGRTSUMMARY
Database
Element
Definition Type Specification
Version Version of the record LONG 2 = OE/ACM
5.0A
NodeID Server ID (System ID) assigned to a
MAXCS system in MaxAdmin
LONG value: 1–100
StartTime GMT start time of record’s period.
Seconds since 1970/01/01 00:00:00.
LONG
EndTime GMT end time of record’s period.
Seconds since 1970/01/01 00:00:00.
LONG
GMTOffset Offset to GMT time, includes daylight
savings, in seconds; ex: Pacific
Summer time 22500
LONG
LocalDay 8 digit number representing date
ex: 20040608 = 06/08/2004
LONG Format:
yyyymmdd
DayOfWeek Day of the week LONG 0 = Sunday
1 = Monday
2 = Tuesday
3 = Wednesday
4 = Thursday
5 = Friday
6 = Saturday
WGNum Workgroup Number LONG
CurNumAgent
Cfg
Total Agent configured to the WG LONG
CurNumAgent
UnStaff
Total Agents Un-Staffed (Snapshot at
EndTime)
LONG
CurNumAgent
Logout
Total Agents Logged Out (Snapshot
at EndTime)
LONG