Specifications

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48 CDR Manual
Caller ID Caller number for a call
Caller Name Caller name for a call
Target Type Call target line type (see Table 9, “CDRMAIN,” on page 66 for
details)
Target PAD Physical address of line for a call target
Target ID Number for a call target
Target Name Name for a call target
Workgroup
Number
Target workgroup number for an incoming call
Outgoing
Workgroup
Workgroup number for an outgoing call, as set in MaxAdmin
or by agent at logon
DNIS DNIS number for incoming call
Project Project number for trunk, as set in MaxAdmin
Account Code Account code
Attendant
Duration
Duration while call is in Auto Attendant/IVR state
Ring Duration Duration while call is in ringing state.
Queue Duration Duration while the incoming call is in queue (workgroup or
direct call)
VM Duration Duration after a call goes into voicemail box; includes greeting,
false attempts at messages, and review of message, and
includes VM Record Duration
VM Record
Duration
Duration of recording time for a VM message that was
completed; in MaxCommunicator, this corresponds to Length
field of a voicemail.
Record Window for “Call Info”
Shown in “Call Details” on page 19