User guide
ii AltiServ User Guide
AnsweringCalls.....................................15
AltiGen Voice Mail System Quick Features . . . . . . . . . . . . . . . 17
MakingCalls .......................................17
CallManagement....................................18
WorkgroupFeatures..................................19
WorkgroupSupervisorFeatures.........................20
OtherFeatures ......................................20
OperatorFeatures .....................................21
CallHandlingandtheAutoAttendant/IVR................21
CheckingtheGeneralMailbox .........................21
CallsonHold.......................................22
OperatorOff-line....................................22
OutsideCallBlocking ................................22
CHAPTER 2
UsingtheAltiGenMailVoiceSystem..................23
LoggingIn ..........................................23
RemoteLogin.......................................24
AboutPasswords....................................25
Transfer to AltiGen Voice Mail System Feature . . . . . . . . . . . . 25
Returning to Auto Attendant/IVR from the AltiGen Voice Mail
System..........................................25
AltiGenVoiceMailSystemMainMenuOptions.............26
ListeningtoMessages ................................26
SendingMessages ...................................28
Making a Call from within the AltiGen Voice Mail System . . . 29
PersonalOptions ......................................29
RecordingGreetings..................................30
ChangingyourPassword..............................31
UsingMessageNotification............................31
UsingReminderCalls ................................32
CallForwarding.....................................33
FeatureTips........................................34
UsingDistributionLists...............................34
Log On/Off IP Extension (Dynamic IP Addressing Only) . . . . 36
One Number Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 37