User guide

AltiServ User Guide i
Contents
PhoneFeatureCodes ................................1
AltiGenVoiceMailSystemQuickFeatures ................1
MakingCalls.........................................1
AnsweringCalls......................................1
CallManagement.....................................2
OtherFeatures........................................2
CHAPTER 1
AltiServ Telephone Functions . ........................3
BasicFunctions ........................................3
MakingCalls.........................................3
AnsweringCalls......................................3
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
TransferringCalls.....................................4
CentrexTransfer......................................4
ConferenceCalls......................................5
Consultation.........................................7
CallPark............................................7
SystemCallParkandSilentSystemCallPark...............7
LinePark............................................8
CallWaiting.........................................8
Multiple Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
AccountCodes......................................10
SystemCallback.....................................10
DialingaRemoteAltiWare/ACMSystem...................11
CallingaRemoteExtensionDirectlyoverIP...............11
Calling Remote Auto Attendant/IVR or Operator . . . . . . . . . . . 11
CallingaRemoteNumber(HopOffDialing) ..............11
VoiceOverIPTrunkCallSupport ........................12
SupportedFeatures...................................12
RemoteLocationsIPDialingChart........................14
UsingFeatureCodes ...................................15