User guide

Chapter 6: Voice Mail Configuration
76 MAXCS ACC 6.7.1 Administration Manual
Figure 36. Voice Mail Configuration, Messaging tab
Setting Message Notification Retries
When a message is sent to a user’s voice mailbox and outcall notification is configured,
the system will try to call a phone number, pager, or an extension to deliver notification.
You can set the retry setting for the notification as follows:
Parameter Description
Maximum Retry
Count
Can be between 0 and 16. This is the number of times the system
will try to deliver a voice message notification after the original at-
tempt. For example, 5 retries means five tries after the original, or
6 total attempts.
Retry Interval in
Minutes
The number of minutes between retry attempts. Five minutes is
the minimum and 60 minutes is the maximum interval allowed.
Choices are in 5-minute increments. The default is 5 minutes.
Setting Message Management Options
Set voice mail message confirmation and warning parameters:
Parameter Description
Confirm Message
Deletion
If checked, the system plays a voice message instructing the user
to confirm request for deletion by pressing the # key. This pre-
vents users from accidentally deleting messages with a single key
entry.