User guide

Chapter 4: System Configuration
58 MAXCS ACC 6.7.1 Administration Manual
Notes
The SQL database cannot be on the same server as the MAXCS system. A system inte-
grator or database developer will need to write a custom query to extract data from the
SQL database.
You can send reports from a number of different systems to the same database.
AltiGen does not provide any SQL backup and restore utility. We strongly recommend
that you use SQL Backup and Maintenance utility to perform daily backup and mainte-
nance jobs, and use a restore utility to restore the database. If you need to reconstruct
the SQL server, run the External Logger Setup to create an empty calldb database be-
fore restore.
There is no AltiGen license required for external logging.
Setting up External Login Service
To set up and enable external CDR login service to the local or network drive, click Add.
Figure 24. Add External Log Service
Fill in the fields, and click OK.
Parameter Description
Name The name of the external log service machine (optional)
Address The IP address of the external log service machine
Port The TCP port of the machine
Password The password to connect to the external service machine
Exporting Through a Local Port
You can send the CDR to a COMM Port to export to, for example, a call accounting data
processing system.
To do this, select the Enable Data Output box in the Accounting Data Processing
field group. Then select an Available Port and the Baud Rate.