User guide

Chapter 4: System Configuration
56 MAXCS ACC 6.7.1 Administration Manual
Note: This applies only to calls that use a trunk access code. For calls using a route ac-
cess code, 10-digit dialing area codes must be configured in the Out Call Routing
Configuration window, Dialing Pattern tab. See “Working on Dialing Patterns” on
page 171.
Creating Account Codes
Account Codes let you enable or force users to assign incoming and outgoing calls to
particular account codes for billing, tracking, or forecasting purposes. Up to 10,000
account codes can be created.
To access the Account Code tab, select System > System Configuration, then click
the Account Code tab.
Figure 22. System Configuration, Account Code tab
Adding and Deleting Account Codes
To create an account/code association, click Add. Enter an Account Name and Account
Code. The Account Code may contain 1-10 digits.
To delete an account and its code, select it and click Delete. You can select multiple
items for deletion by using Ctrl-click or Shift-click. Click Apply to save your changes
and OK to save and close the window.
You can now set options for each extension that determine whether account codes must
be entered or can be bypassed. You can also block display of the Account Code table (in
which case, you would want to supply users with the account codes they need). See
“Setting Personal Information” on page 179.
Setting up Call Reports
You can set up the call report logging option only if MAXCS and MaxAdmin are installed
on the same server.
On the Call Reports tab, specify the following:
• Where to log the call detail records (CDR). The location can be an internal database,
an external database, or both.
• How you want the system to manage an internal CDR database.
• If CDR needs to be output through a COM port to another computer, which COM port
and which baud rate to use.