User guide

Chapter 4: System Configuration

MAXCS ACC 6.7.1 Administration Manual

Setting Unrestricted Area Codes

To add or remove “local” call definitions (including calls that begin with 1 but are free:

800, 888), use the Add or Delete button in the Unrestricted Area Code panel, and click

Apply. The Extension Configuration’s Restriction tab references these area codes

(as local and unrestricted) in its Outcall Restrictions panel.

Locking Attacked Extensions

If a user enters eight consecutive invalid passwords when logging on to voice mail or to

activate an extension, MAXCS considers this an attack. To protect your company from

theft of services, you can lock an attacked extension for the period of time you specify

(10 minutes - 23 hours, 59 minutes, and 59 seconds) in the Password Check field

group.

To unlock an extension, use the Extension Checker tool that is installed with MAXCS. See

“MAXCS Admin & Extension Security Checker” on page 370.

Blocking All Outgoing Calls

To block all outgoing calls—for example, during the night when no employee is in the

office—check the Block All Outgoing Calls check box. If you block all calls, then calls

between two systems will not go through. This is because #38 blocks all trunks, includ-

ing remote SIP-tie trunks.

Enabling Hop Off for Tie Trunks

When selected, this function allows users from another system to borrow a PSTN trunk

in this system to make an outbound call over a T1 or VoIP tie trunk.

System BSystem A

Tie Trunk:

T1/PRI or

Outgoing

call on

PSTN

The call originating on System B hops off over the T1/PRI or VoIP trunk to use

the PSTN trunk in System A. System A must be set up to allow System B to

borrow its PSTN trunk.

Figure 21. Hop Off for Tie Trunks

Restricting Tie Trunk Calls

You can set call restrictions on hop-off calls by telling the system to use the same re-

strictions as the ones set up for an extension. Using the Call restriction follows ex-

tension list, you can select the extension with the restrictions to use for the hop-off

calls.

Setting 10-Digit Dialing Area Codes

The 10-Digit Dialing Area Code field lets you define area codes that do not require

dialing a “1” before the area code. To enter an area code, click the Add button.