User guide

Chapter 4: System Configuration
MAXCS ACC 6.7.1 Administration Manual
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Figure 18. System Configuration, System Speed tab
Adding Speed Dial Entries
To add a speed dial entry,
1. Click the Add button.
2. The next available ID is filled in for you, or you can select the ID number using the
drop-down arrow.
3. Type in a name for the Speed Dial entry, then enter the full number as you would
dial it, with a maximum of 20 digits per entry. For example, the phone number
914085551212 comprises 9 (trunk access code), 1 (long distance prefix), followed
by 408 (area code), and then the seven-digit telephone number.
Valid digits include 0 through 9, #, *, and (,) comma. The comma represents a
one-second pause, when IP trunks are not used.
Editing Speed Dial Entries
To edit an entry, double-click the number you want to work with, or select the number
and click Edit. Edit the entry and click OK.
Figure 19. Speed Dial Configuration
To delete a system speed dial entry, select it in the System Speed tab and click Delete.
Note: System speed dial is read-only from MaxCommunicator and MaxAgent.