422 MAXCS ACC 6.7.1 Administration Manual
service level 36
setup 261
single call handling 273
workgroup configuration 257
workgroup queue
agent pick up call 188
workgroup status display 220
Workgroup view window
35
wrapup
35
wrap-up time, setting
187
Z
zero code suppression 120
Bell 120
GTE 120
Jam Bit 8 120
