User guide

Chapter 2: System Requirements and Installation
26 MAXCS ACC 6.7.1 Administration Manual
• Call Signal Processing (SIP and H.323 tie trunk)
• PBX Switching, Routing, and Call Handling
– System Management
• Configuration and Directory
• Phrases and Prompts (System, Custom, Personal)
– Feature Server
• Voice Mail Server
• Multi-Site Enterprise Manager
• Call Center Feature Server
• CTI Server
• Exchange Integration Server
• CDR Server
• HMCP Media Server – If you have a small to medium scale system (no more than
about 200 extensions), you can choose to install Softswitch and HMCP Media Server
in the same machine, if you want to. You can also install them in different machines,
especially if you plan to grow your system.
If your system is larger, install HMCP Media Server and Softswitch on different
servers.
This choice is not available if the operating system is not Windows 2003/2008.
AltiGen supports HMCP Media Server only on servers provided by AltiGen.
• Gateway – Select this option to install gateway service to an AltiGen IP gateway.
The supported gateway platforms are:
• OFFICE3G server
• MAX2000iG (gateway-only MAX server with redundant power supply and RAID
hard drive)
Note: Do not install gateway service to MAX1000 or MAX1000R server. When
installing gateway service to an OFFICE3G server, remove Triton Resource
and MeetMe Conference boards. Softswitch server will not use these boards
as conference/barge-in resources.
If you select Gateway, the next screen requires you to assign an ID to the gateway.
For detailed instructions on installing and upgrading MAXCS, AltiGen Dealers should refer
to the Knowledge Base, available from the AltiGen Dealer Web Site, at https://
dealer.altigen.com.
Installing MaxAdmin on a Network Client
MaxAdministrator can be installed on a client workstation, providing the ability to man-
age the MAXCS server remotely. The system running MaxAdministrator and the MAXCS
server must be on the same Windows domain.
When you install MaxAdministrator on a machine that is not a MAXCS server, it does not
contain the switching, SMTP/POP3 server, messaging agent, AltiBackup, and Exchange
integration services that are included in the full MAXCS installation. Remote
MaxAdministrator does not utilize the System Data Management or Shutdown Switching
Service functions on the MAXCS system.
To install MaxAdministrator on a client workstation,