User guide

Chapter 28: TAPI Integration
362 MAXCS ACC 6.7.1 Administration Manual
If they are not started, right-click on each service and choose Start. Have
them start automatically in the future by right-clicking the service, choosing
Properties, and selecting Automatic as the Startup Type.
Also verify that the TAPI PROXY service is started on the AltiGen server.
If the two services are started, then remove AltiGen (TM) Communications
Service Provider from the Phone and Modem Options dialog box (see
Figure 166), and then add it back. Repeat the verification of the AltiGen serv-
er IP, extension, and password information if your extension information is
not shown properly in AltiGen TAPI Device Detect (see Figure 166).
Set Up Phone Dialer
1. Launch Phone Dialer: From Windows 2000, select Start > Programs >
Accessories > Communication. From Windows XP, go to Start > Run, type
Dialer.exe, and click OK.
2. In the Phone Dialer, select Edit > Options.
3. In the Preferred line for calling section, select Phone.