User guide

Chapter 22: Workgroup Configuration
266 MAXCS ACC 6.7.1 Administration Manual
All Logout – All group members are logged out of the workgroup when the system
is restarted.
Setting Workgroup Mail Management
The Mail Management settings define how voice messages are handled for a workgroup,
including how messages are announced and processed, and how much capacity is
allotted to message storage.
To work with mail management settings, click the Mail Management tab, and select
the workgroup number you want to work with from the Group List.
Figure 131. Workgroup Configuration, Mail Management tab
Note: You can use Apply to to apply mailbox settings to one, some, or all workgroup.
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers cannot leave
messages.
Setting E-mail Options
On the Mail Management tab, you can set the e-mail options for the workgroup:
E-mail Name – The workgroup’s e-mail name without the @domain. The default e-
mail name is ext<workgroup number>, that is, the letters “ext” followed by the
workgroup number. For example, the default e-mail name for workgroup 500 would
be ext500.
Retrieve Voice Mail by E-mail Client – When selected, this sends voice mail to
the user extension as an e-mail attachment. Deselected, voice mail is retrieved as
voice mail.