User guide

Chapter 16: Setting Up IP Extensions
MAXCS ACC 6.7.1 Administration Manual 211
Setting an IP Extension
To make an extension an IP extension:
1. In the Extension Configuration General tab, select the extension from the list at the
left and check the Enable IP Extension check box.
2. Select the address type.
• Using Dynamic IP Address—The system will associate the IP address to the
extension when the IP phone registers automatically, or when the user logs on
using #27+Enter from the AltiGen IP phone. This is the recommended setting.
• Using Static IP Address—You need to enter the IP address for each IP exten-
sion. This setting is recommended only when connecting to third-party SIP devic-
es such as a Multi-Tech MVP VoIP gateway with FXS ports support. (Refer to “Mul-
tiTech Gateway Application Note” in the AltiGen knowledge base, available from
the AltiGen dealer web site, at https://dealer.altigen.com.)
3. Configure the rest of the IP Extension panel:
• Connect Voice Stream to Server—The IP phone will always connect the media
channel to the server when this box is checked. This box is checked by the system
in the following situations:
• The non-workgroup call recording option is checked for this extension.
• This IP extension is a workgroup agent and the workgroup recording is
checked.
• You allow a workgroup supervisor to barge-in, listen to, coach, or record this
agent's conversation.
• Home Media Server ID—This configuration is meaningful for a multi-gateway
Softswitch system. When multiple chassis are configured to be a single system,
you need to assign IP extensions to the configuration’s Home Media Server to be
able to use its resources for activities such as the following: