User guide

Chapter 15: Extension Configuration
MAXCS ACC 6.7.1 Administration Manual 191
SMTP/POP3 Setting
• Email Name – The user’s e-mail name without the @domain. The default e-mail
name is ext[extension number], that is, the letters “ext” followed by the extension
number. For example, the default e-mail name for extension 2497 would be
ext2497.
• Retrieve Voice Mail by Email Client – When selected, this sends voice mail to the
user’s e-mail as an attachment.
Mail Forwarding Options
• Enable Mail Forwarding – When selected, the user’s e-mail will be forwarded to
the e-mail address you specify in the Forward Email Address box. The address
should be a full address, including the domain (for example,
[e-mail]).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop down list you can choose to:
– Delete Messages after Forward
– Keep the Messages as New
– Keep Messages as Saved
Setting Message Playback Options
You can use the following check boxes to turn on or off options for listening to playback
of recorded messages. These options apply to both new messages and saved messages,
and they can be applied to multiple extensions using Apply to.
Parameter Description
Announce Message
Sender Before Playback
Selected, the user hears the type of the message sender
(internal or outside) before listening to recorded messages.
Announce Time Stamp
Before Playback
Selected, the user hears the timestamp (time and date) of
each message before playback.
Confirm Callback Number
Selected, the system reads back the caller’s number and asks
the caller to confirm.
Enable Distinctive Call
Waiting Tone
Selected, the extension user will hear a "beep" tone when
there is a call waiting in the extension's queue.
Play the Newest Voice
Message First
Selected, new voicemail will be retrieved first. When not
selected, the system will play voicemail based on first-in-first-
out (FIFO).
Press Zero Option
This option allows a caller to press “0” while listening to this extension’s greeting. Use
the list to select one of the following forwarding destinations for the call: Voice Mail,
AA, Extension, Group, Operator (default), Outside Number, or Line Park. When
the caller presses “0,” the call will forward to the specified destination.