User guide

Chapter 14: Out Call Routing Configuration
170 MAXCS ACC 6.7.1 Administration Manual
5. Click Apply.
To delete a route, select the route you want to delete and click the Delete button.
Setting Default Routes
You can set default routes for four types of outgoing calls: local, long distance,
international, and emergency.
It is important that you set up default routes right after routes are defined.
Failing to do so will cause outbound dialing failure.
!
Click the Default Routes tab in the Out Call Routing Configuration window to
configure default routes.
For each type of call,
the system will use
trunks specified in the
“1” field, if available,
otherwise use trunks in
the “2” field, and so on.
Figure 96. Out Call Routing Configuration, Default Routes tab
The above configuration means:
• The system has a group of analog trunks and a T1 digital trunk from a local carrier
that can accept local and emergency calls.
• The system has a T1 digital trunk from a long distance carrier that can only accept
long distance calls.
• The administrator segmented local trunks into two routes, "Local Analog" and "Local
T1". A "Long Distance T1" route is created for the T1 from the long distance carrier.
• When a user makes a local call, the administrator wants the system to use local T1
trunks first. If local T1 trunks are busy, then the system uses local analog trunks.
• When a user makes an emergency call, the administrator wants the system to dial
out from local analog trunks first. If local analog trunks are busy, the system uses
the local T1 trunk.