User guide

Chapter 12: Trunk Configuration
MAXCS ACC 6.7.1 Administration Manual 151
Caller ID and DID Incoming Sequence Example
The following is an example of a Caller ID and DID/DNIS incoming sequence window.
Figure 84. Sample Incoming Sequence window
When a call comes in, the system tries to match the incoming sequence to either the first
or second Incoming Sequence Digit String sequence. If no match is found, no Caller ID
or DID digits will be collected.
• The system waits 3 seconds for the first digit to arrive. If the symbol is a #, it con-
tinues with the first sequence. Otherwise, it looks for a match to the first (and only)
symbol in the second sequence, the
DID/DNIS number.
• For the example, let’s say the system receives the #. It then waits 1 second between
each digit for the next digit until all digits are received. The
* symbol is a delimiter
between Caller ID and DID digits.
In this example, the MAXCS ACC/ACM system is expecting either the sequence
#CID*DID
or only
DID digits for incoming calls. If no match is found for either sequence, no Caller
ID or DID digits are collected.
Triton Analog Trunk GS/LS Properties
To open a configuration dialog box for a Triton Analog Trunk GS/LS channel, do one of
the following:
• If you’re in the Trunk Configuration window, select a Triton Analog Trunk GS/LS
channel from the trunk channels list, then click Trunk Properties, or just double-
click the channel in the list.
• If you’re in the Trunk View window, right-click the channel and select Channel
Properties.