User guide

Chapter 12: Trunk Configuration
144 MAXCS ACC 6.7.1 Administration Manual
Number]. An incoming tie trunk call will be routed to the target extension and all the
In Call Routing rules will be bypassed. If you do not check this box for system-to-
system tie trunk, the system will check the Ext. DID/DNIS Routing/Caller ID Routing
table first. If there is no match, the trunk In Call Routing rule will apply.
Note: The Enable Tie Trunk field under Board Configuration > Protocol needs
to be enabled for T1/PRI tie trunks as well. It will tell the system to transmit
[Caller’s Extension Number] and [Target’s Extension Number] as [ANI]
[DNIS] to the other system. In case this is a T1-CAS, which typically cannot
transmit any data to the CO, the system will use DTMF as a way to transmit
[Caller’s Extension Number] and [Target’s Extension Number] to the other
side of the tie trunk. Because the format is AltiGen proprietary, you may have
a problem if you enable this configuration when connecting to a non-AltiGen
PBX.
• Holiday Profile – A holiday profile can be assigned to a trunk. The list selection is
based on settings configured in the Holiday tab of System Configuration (see
“Routing Calls on Holidays” on page 50).
• Business Hour Profile – A business hour profile can be assigned to a trunk. The
list selection is based on settings configured in the Business Hours tab of System
Configuration.
• Recording Option – Recording for incoming and outgoing calls is supported for
Triton Analog, T1/E1, and IP trunks; use the list to select Disable or Enable. If you
select Enable, choose the license you want to assign (Concurrent Session or
Dedicated Seat), and make sure that in System > Recording Configuration one
of the trunk-based recording options is selected.
Note: When you use trunk-based recording, inbound or outbound calls are recorded
as long as the trunk is in use. For example, an inbound call that is answered
by an AA, routed to an operator, and transferred to an extension will begin
recording when the AA answers the call and end recording when the trunk is
released.
With extension recording, recording starts only when the extension user
answers the call.
• Trunk Properties – Opens a dialog box that allows you to configure low-level,
hardware-specific properties for each trunk. The options vary depending on the type
of board and trunk; this is discussed in subsequent sections.
H323 Tie Trunk Properties
To open a trunk configuration dialog box for an H323 tie trunk, do one of the following:
• In the Trunk Configuration window, select an H323 trunk type and click the Trunk
Properties button.
• In the Board View window, double-click an H323 board type and click Board
Configuration.
Board configuration is discussed in “Configuring the H323SP Board” on page 130.
Max Trunk Channel sets the maximum number of trunk channels for this board in in-
crements of 4, from 4 to 96. You need to stop and restart the system after the maximum
trunk channel number is changed.
Note: This is signal only trunks. Make sure you have enough IP resource boards to cover
your needs.