User guide

MAXCS ACC 6.7.1 Administration Manual 139

C HAPTER

Trunk Configuration

Trunk attributes and parameters are set using the Trunk Configuration window. The

attributes and options available depend on the type of board and trunk. This section

discusses general configuration options applicable to all trunks, followed by specific

configuration options for the following trunk types:

• H.323 tie trunk, page 144

• SIP tie trunk, page 145

• SIP trunk for ITSP, page 145

• Triton T1/PRI trunk, page 149

• Triton analog trunk, page 151

This section also discusses incoming call routing (page 159) and outgoing call blocking

(page 160), both configurable on tabs in the Trunk Configuration window.

Trunks Out of Service

If none of the trunks are available when an outside call is placed, the caller will hear the

system prompt: “All outside lines are busy. Please try again later.”

Channel Identification

To find channel information, right-click a trunk in the Trunk View window (Figure 79),

and select Channel Physical Location. A window shows you the logical board ID, board

name, channel group type, and channel ID.

Figure 78. Channel Information box