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AltiGen comm Advanced Call Router
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Table Of Contents
Contents
Advanced Call Router
New in Release 5.1
Installation
Database Upgrade
Call Router DBUpdate Tool
To Configure/Run Advanced Call Router
Advanced Call Router Route Rules
Creating Route Rules
Viewing Advanced Call Router History Menu
Show Workgroup Status
Clearing Advanced Call Router History Data
Additional Advanced Call Router Features
Testing Call Router
Testing SQL Server Database
Testing Call Router
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Advanced Call Router Manual
The “TestSQL” is the newly added da
ta source. This data source is
connected to the SQL serv
er’s “calldb” database.
3.
In Call Router, add a rule to access database.
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