Specifications

CHAPTER 4: DOCUMENTATION AND TECHNICAL SUPPORT
CONTACTING ALTERA
ALTERA CORPORATION ALTERA SOFTWARE INSTALLATION AND LICENSING ■ 72
2. Follow the instructions on the mySupport website to register for a
myAltera account.
You can register for a myAltera account even if you are not a current Altera
subscription user.
Contacting Altera
You can contact Altera for technical support and product information.
Product Information
If you need the latest Altera product information or literature, go to the
Literature section of the Altera website at www.altera.com/literature.
Table 1. Quartus II Technical Support Resources
Resource Description
Altera website: www.altera.com
mySupport website: www.altera.com/mysupport
Or, in the Quartus II software, on the Help menu, point to
Altera on the Web, and then click Quartus II Service
Request. This website allows you to submit, view, and update
technical support service requests.
Telephone: (800) 800-EPLD
(7:00 a.m. to 5:00 p.m. Pacific time, M–F) You will need your
6-digit Altera ID to access the hotline.
[phone]
(7:00 a.m. to 5:00 p.m. Pacific time, M–F)
!
Registering for an Altera.com Account
To use the mySupport website to view and submit service requests, you must
register for a myAltera account. For more information, refer to “Registering for a
myAltera Account” on page 71