TTP-245C / TTP-343C / TTP-244CE THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL
Contents Copyright Declaration....................................... i 1. Introduction ........................................... ii 1.1 Product Introduction ...............................................................................ii 1.2 Compliances ............................................................................................ii 2. Operations Overview ..................................... 1 2.1 Unpacking and Inspection ...................................................................
4.3.6 Skip AUTO.BAS............................................................................25 5. Troubleshooting ........................................ 26 5.1 LED Status..............................................................................................26 5.2 Print Quality ...........................................................................................27 6. Maintenance ........................................... 28 Revise History ...........................................
Copyright Declaration Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co., Ltd..
1. Introduction 1.1 Product Introduction Thank you for purchasing TSC bar code printer. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-245C series; 2.0 or 3.0 ips for TTP-343C series. It accepts roll feed, die-cut, and fan-fold labels for both thermal transfer and direct thermal printing.
WARNING HAZARDOUS MOVING PARTS KEEP FINGERS AND OTHER BODY PARTS AWAY CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS WARNUNG! GEFÄHRLICHE BEWEGLICHE TEILE – FINGER UND ANDERE KÖRPERTEILE FERNHALTEN! VORSICHT! EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZULÄSSIGEN TYP. VERBRAUCHTE BATTERIEN IMMER VORSCHRIFTSGEMÄSS ENTSORGEN! Note： * Continuous printing will cause printer motor overheat.
2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
2.2 Printer Overview 2.2.1 Front View 3 1 4 5 2 6 1. Ribbon access cover 2. Top cover open lever 3. Media view window 4. LED indicator 5. Feed button 6. SD card socket * Recommended SD card specification. SD V 1.0, V 1.1 128MB SD V 2.0 (SDHC) 4GB class 6 256MB 512MB 1GB -Supported DOS FAT file system. -Folders stored on the SD card should be in the 8.3 filename format. -Approved SD card manufacturer: SanDisk, Transcend.
2.2.2 Interior view 7 1 8 2 9 10 11 3 4 12 5 6 1. Ribbon rewind hub 2. Ribbon rewind gear 3. Gap sensor (receiver) 4. Media holder 5. Media holder lock switch 6. Gap sensor (transmitter) 7. Printhead 8. Ribbon supply hub 9. Top cover support 10. Media guide adjustment knob 11. Black mark sensor 12.
2.2.3 Rear View 7 1 2 3 4 1. Ethernet interface 2. USB interface 3. Centronics interface 4. RS-232C interface 5. Power jack socket 6. Power switch 7.
3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
3.2 Open / Close the Top Cover 1. Open the printer top cover by pulling the green tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle. 2. A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open. 3. Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover. Gently close the top cover.
3.3 Loading the Ribbon 1. Open the printer’s top cover by pulling the green top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle. 2. Open the ribbon access cover. Note: 1. In normal printing mode, ribbon access cover can be opened while opens the top cover. Ribbon access cover can be closed while top cover is open or close. 2. In peeler and cutter mode, please open the top cover then the ribbon access cover can be opened or closed. 3.
5. Stick the ribbon onto the ribbon rewind paper core. 6. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover.
Loading Path for Ribbon 9
3.4 Loading the Media 3.4.1 Loading the media 1. Open the printer top cover by pulling the green tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle. 2. Separate and hold open the media holders. 3. Place the roll between the holders and close them onto the core. 4. Press down the media holder lock switch to hold the label roll firmly. 5.
cover gently. 6. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor” button ) Please refer to the diagnostic utility quick start guide for more information. Note: Please calibrate the gap/black mark sensor when changing media.
3.4.2 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. 2. Insert a 1” label spindle into a paper roll ( * If your paper core is 1 inch, remove the 1.5” core adapter from the fixed tab. If label width is 4 inch wide, two fixing tabs are not required. ). And install it on the external paper roll mount. 1.5” Core Adapter* Fixed Tab 1” Label Spindle 3. Open the printer’s top cover and separate the media holders to fit the media width. 4.
6. Move the media guides to fit the label width by turning the guide adjuster knob. 7. Disengage the top cover support and close the top cover gently. 8. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor” button) Please refer to the diagnostic utility quick start guide for more information. Note: Please calibrate the gap/black mark sensor when changing media.
3.4.3 Loading Media in Peel-off Mode (Option) 1. Refer to section 3.4.1 to load the media. 2. Feed the paper, printing side facing up, through the paper guide and pass over the platen. 3. Move the media guides to fit the label width by turning the guide adjuster knob. 4. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor.
8. Disengage the top cover support and close the top cover gently. 9. Peeling will automatically start. Press the FEED button to test. Backing paper (Liner) Note: Please calibrate the gap/black mark sensor when changing media.
3.4.4 Loading Media in Cutter Mode (Option) 1. Refer to section 3.4.1 to load the media. 2. Lead the media through the cutter paper opening. 3. Move the media guides to fit the label width by turning the guide adjuster knob. 4. Disengage the top cover support and close the top cover gently. 5. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor.
3.5 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer. Note: This utility works with printer firmware V6.00 and later versions. 3.5.1 Start the Diagnostic Tool 1.
3.5.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Factory Default Initialize the printer and restore the settings to factory default. Dump Text To activate the printer dump mode. Configuration Page Print printer configuration. RTC Setup Synchronize printer Real Time Clock with PC.
3.6 Install SD Memory Card 1. Open the SD memory card cover. 2. Plug in the SD card on main board. 3. Close the memory card cover. * Recommended SD card specification. SD V 1.0, V 1.1 128MB SD V 2.0 (SDHC) 4GB class 6 256MB 512MB 1GB -Supported DOS FAT file system. -Folders stored on the SD card should be in the 8.3 filename format. -Approved SD card manufacturer: SanDisk, Transcend.
4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization). Please refer to the button operation below for different functions. 4.
Power on utilities The LED color will be changed as following pattern: LED color Amber Red Amber Green Functions (5 blinks) (5 blinks) (5 blinks) 1. Ribbon Sensor Calibration and Gap / Release Green/Amber Red/Amber Solid green (5 blinks) (5 blinks) black mark sensor calibration 2. Gap / black mark sensor calibration, Release Self-test and enter dump mode 3. Printer initialization Release 4. Set black mark sensor as media Release sensor and calibrate the black mark sensor 5.
4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor. 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and blinking.
Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space.
Note: 1. Dump mode requires 4” wide paper width. 2. Turn off / on the power to resume printer for normal printing. 3. Press FEED button to back to the previous menu. 4.3.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.
4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks). The LED color will be changed as following: Amber blinks) red (5 blinks) amber (5 blinks) green (5 blinks) red/amber (5 blinks) solid green green/amber (5 4.3.
5. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. 5.1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer. Also, it provides solutions.
5.2 Print Quality Problem Possible Cause Check if interface cable is well Recovery Procedure Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to pin Not Printing not pin to pin connected. connected. The serial port setting is not consistent Please reset the serial port setting. between host and printer. The port specified in the Windows driver Select the correct printer port in the is not correct.
6. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2. The cleaning process is described as following: Printer Part Method Interval 1. Always turn off the printer before cleaning Clean the print head when changing a the print head. new label roll 2. Allow the print head to cool for a minimum of one minute. 3.
Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life. Continuous printing will cause printer motor overheat. Printer will stop printing automatically about 10~15 minutes until motor is cooling down. Please don't turn off power when printer pauses or the data transfered to printer buffer will be lost.
Revise History Date 2008/8/6 Content Editor Revise the 3.4.
TSC Auto ID Technology Co., Ltd. Headquarters / Factory No. 35, Sec. 2, Ligong 1st Rd., Wujie Town , I-Lan County 268, Taiwan, R.O.C. TEL: +886-3-990-6677 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com tech_support@tscprinters.com 31 Taipei Office 11F, No. 205, Sec. 3, Beishin Rd., Shindian City, Taipei 231, Taiwan, R.O.C.
