User guide

14
Troubleshooting
Symptom Possible Problem Solution
iPhone or iPod
doesn’t respond
to the speaker
system or remote
iPhone or iPod is not installed properly. Remove your iPhone or iPod from the dock and check for obstructions
onthe connectors in the dock and on your iPhone or iPod. Then reseat it
inthe dock.
Your iPhone or iPod software is too old.
Upgrade software on your iPhone or iPod. For details visit
www.apple.com/ipod/download.
iPhone or iPod is locked up. Please make sure your iPhone or iPod is working properly before docking
intothe unit. Please refer to your iPhone or iPod manual for details.
Using 1st- or 2nd- generation iPod, iPod shuffle or
other devices.
Your speaker system cannot control those iPod models or other devices.
The wrong adapter for iPhone or iPod is being used. Make sure the adapter is the proper one for your iPhone or iPod.
iPhone or iPod
didn’t charge
iPhone or iPod is not installed properly. Remove your iPhone or iPod from the dock and check for obstructions
onthe connectors in the dock and on your iPhone or iPod. Then reseat it
inthe dock.
iPhone or iPod is locked up. Please make sure your iPhone or iPod is working properly before docking
intothe unit. Please refer to your iPhone or iPod manual for details.
AC adapter isn’t plugged into a wall outlet, or the
connector is not plugged into the power supply jack
on the back of the speaker system.
Plug the AC adapter into a wall outlet and plug the connector into the supply
jack on the speaker system.
The wrong adapter for iPhone or iPod is being used. Make sure the adapter is the proper one for your iPhone or iPod.