Wireless Speaker System User Guide

11
Troubleshooting
Symptom Possible Problem Solution
There is a crackling
sound coming from
the speaker (when
connected to PC
or laptop).
The operating system’s volume level
is set too high.
Check the operating system volume level and
decrease it if necessary.
Interference. Move the unit to another location or select a
different RF channel.
The sound is distorted.
The M812’s volume level is set too
high.
Lower the volume level of the M812 by using the
supplied remote control or the VOLUME – key on
the speaker.
The EQ function is enabled on the
iPod and there is too much bass.
Disable the EQ function of the iPod or turn down
the bass on the M812.
The WALL/TABLE switch on the
bottom of the wireless speaker is in
the wrong position.
Ensure the WALL/TABLE switch on the bottom of
the M812 is set to the proper position.
Intermittent buzzing. The unit is located too close to a
GSM cell phone.
Move the GSM cell phone away from the unit.
The wireless speaker
stops playing or cuts out.
The M812 has gone into an over-
current, protection mode.
Reduce the volume level. The M812 will
automatically reset itself after a short period of
time. When the M812 resets it will come back in
the standby mode. Upon powering the unit back
up reduce the volume level to prevent it from
going into protection mode.
It appears that the
wireless speaker is
not reproducing a
stereo signal.
The MODE switch on the bottom of
the unit is in the wrong position.
Set the MODE switch to the correct position;
STEREO, when one speaker is used. LEFT
or RIGHT when two speakers are used in the
same room.
I have three speakers
connected to one
transmitter base that
lost sync and now it
will not automatically
re-synchronize.
In a multi-speaker system if a single
speaker loses synchronization that
speaker unit will not be able to
automatically regain synchronization.
To manually regain synchronization between the
transmitter base and the speakers, hold down
the STANDBY key on the transmitter base for six
seconds. The speakers will then synchronize with
the transmitter base.
My speaker is picking
up music from a
different source.
Your speaker has synchronized to
another transmitter base that is within
range of your speaker.
You can manually re-synchronize the speaker by
holding down the POWER key on the speaker for
six seconds. The speaker will then synchronize
with the transmitter base.
NO SYNC shows on
speaker display.
Synchronization between speaker
and transmitter base has failed.
Disconnect the speaker power cord from the
wall outlet, wait 30 seconds, reconnect to the
outlet and power on the speaker. Press and hold
the STANDBY key on the transmitter base for
six seconds. If situation persists, you may need
to manually set the RF channel. See Set RF
Channels in Advanced Operations (page 8).
The LCD displays “iPod,”
and the iPod is playing,
but no sound is coming
from the speaker.
The speaker and transmitter base
have a poor connection.
Press and hold the STANDBY key on the
transmitter base for six seconds. This will cause
the speaker to re-synchronize with the transmitter
base.
iPod does not function
properly when docked to
the transmitter base.
You may need to update the software
on the iPod.
Go to the Apple Web site and follow the
directions to upgrade your iPod to the latest
software.