User guide

12
Troubleshooting
Symptom Possible Problem Solution
Speakersystem
doesn’t respond
(nopower)
ACadapterisn’tpluggedintoa
wall outlet or the connector isn’t
pluggedintothepowersupplyjack
on the back of the speaker system.
PlugtheACadapterintoawalloutletandplugtheconnectorintothepowersupplyjack
on the back of the speaker system.
Walloutletisnotfunctioning. Plug another device into the same outlet to confirm the outlet is working.
The rechargeable battery isn’t
charged.
Chargethebattery.(SeetheGetting Startedsectionfordetails.)
The power isn’t turned on.
Turn on the speaker system by pressing the
button.ThePowerLEDlightsup.
The stand is in the closed position. Openthestand.
iPhone or iPod
doesn’t dock properly
iPhone or iPod didn’t install
properly.
RemoveyouriPhoneoriPodfromthedockandcheckforobstructionsontheconnectors
in the dock and on your iPhone or iPod. Then reseat it in the dock. If using an iPhone or
iPod skin/protective cover, check to make sure it is not blocking the dock. If necessary,
remove the skin/protective cover, then reseat in the dock.
iPhone or iPod
doesn’t respond to
the speaker system
or remote
iPhone or iPod is not installed
properly.
RemoveyouriPhoneoriPodfromthedockandcheckforobstructionsontheconnectors
in the dock and on your iPhone or iPod. Then reseat it in the dock.
Your iPhone or iPod software is
too old.
UpgradesoftwareonyouriPhoneoriPod.Fordetails,visit
www.apple.com/ipod/download.
iPhone or iPod is locked up. Please make sure your iPhone or iPod is working properly before docking into the unit.
Please refer to your iPhone or iPod manual for details.
Using1st-or2nd-generationiPod,
iPod shuffle or other devices.
Your speaker system cannot control those iPod models or other devices.