Full Product Manual
If you have any questions and/or problems, please
contact the retail store you purchased this fountain.
• If your pump fails to run
• Check the circuit breaker or try a different
outlet to make sure the pump is receiving
electrical power.
• Check the pump discharge and tubing for
any kinks and/or obstructions
• Any buildup obstructing the water flow can
be flushed with a garden hose
• Check the rotor by removing the front cover
& plate to access the impeller area. Turn
the rotor and make sure that the rotor is not
jammed or broken
• If your pump “spews”
• Check the water level to make sure the
pump is completely submerged and there is
enough water in the basin to operate your
fountain. Not having enough water will
cause your pump to spew
• If your pump is making abnormal loud noises
• Disconnect the pump from the electrical
power supply and remove the front cover &
plate
• Carefully grip the impeller and gently pull the
impeller/rotor assembly out of the pump
housing
Rinse the impeller/rotor assembly and clean the
cavity with clean water. If breakage or damage is
found, contact your local retailer for parts.
3. From the back opening of the fountain connect the
vinyl tubing from inside the fountain into the water
pump.
4. Gently pour water into the fountain basin, being
careful not to overflow and cause splashing. Make
sure the water completely submerges the pump
and the water runs clear during operation.
NOTE: We recommend that you use distilled water
to prevent scale build-up. The first time you operate the
pump it can take up to 5 minutes for the air to be
completely expelled and water begins to flow properly
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TROUBLESHOOTING