User manual

B EAMER
Troubleshooting
8-14
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User Manual
What do I do if the file I’m receiving is too big?
The device receiving the beam will accept as much data as it can and truncate
the file at the point where it can’t receive any more. To work around this, the
person beaming the file should break up the file into separate files and beam
them separately.
My friend beamed an AlphaWord Plus file to me, but Beamer didn’t let me
choose a file to put it in. It automatically put it in a new file. What
happened?
What likely happened is that AlphaWord Plus on your NEO hadn’t been
“initialized,” meaning it hadn’t set itself up yet to receive beamed files. This
can happen if you have a brand new NEO, or if you have a new installation of
AlphaWord Plus on a NEO, and you started Beamer before ever starting up
AlphaWord Plus.
All you need to do to initialize AlphaWord Plus is to start it. Do this before
you use Beamer again, and Beamer should give you the opportunity to choose
a file the next time it’s receiving a file.