Specifications

AlphaServer 1000A Owner's Guide Troubleshooting • 8-11
Problems Detected by the Operating System
Table 8-6 describes possible operating system problems and their solutions.
Table 8-6 Troubleshooting Problems Detected by the Operating System
Symptom Action
System is hung or has crashed. Examine the crash dump file.
Refer to the
OpenVMS Alpha System Dump Analyzer Utility
Manual
(AA-PV6UB-TE) for information on how to
interpret OpenVMS Alpha crash dump files.
Refer to the
Guide to Kernel Debugging
(AA-PS2TD-TE)
for information on using the Digital UNIX Crash Utility.
No startup display. The console environment is set to "serial;" thus, the startup
screen is routed to the COM1 serial communication port
and cannot be viewed from the VGA monitor.
If you are using a VGA monitor, set the console
environment variable to "graphics." (Use the
set
console graphics
command). See "Troubleshooting
Console Problems."
Errors have been logged, and the
operating system is up.
Have your service provider examine the operating system
error log files to isolate the problem.
If the problem occurs intermittently, have your service
provider run an operating system exerciser, such as DEC
VET, to stress the system.
Refer to the
DEC Verifier and Exerciser Tool User's Guide
(AA-PTTMD-TE) for instructions on running DEC VET.