Specifications

AlphaServer 1000A Owner's Guide Troubleshooting 8-3
System Diagnostics
This section describes three sources of error information that can help you diagnose
and troubleshoot system problems. Beep codes are audible error codes emitted by the
system for specific problems. The console event log is a record of startup status
messages, which may contain helpful diagnostic information. Console command
displays, such as the test command display, are another source of diagnostic
information.
Interpreting Error Beep Codes
Table 8-2 describes error beep codes that you may encounter while using your
system. For example, if the SROM (serial read only memory) code could not find
any good memory, you would hear a 1-3-3 beep code (one beep, a pause, a burst of
three beeps, a pause, and another burst of three beeps).
Table 8-2 Error Beep Codes
Beep Code Meaning Action
1-1-2 A ROM data path error was detected
while loading ARC/SRM console
code.
Refer to the section, "Using the Fail-
Safe Loader.".
1-1-4 The SROM code could not read the
flashROM headers, or there was a
checksum failure.
Refer to the section, "Using the Fail-
Safe Loader."
1-2-1 TOY NVRAM failure. Call your service representative.
1-3-3 The SROM code could not find at
least 2 MB of good memory, or
there was no memory available.
Verify that the memory modules are
properly seated.
Replace faulty memory modules.
If replacement does not solve the
problem, call your service
representative.
3-1-2 The J1 jumper on the CPU card was
set incorrectly or the on-board SCSI
controller failed.
Check that the J1 jumper is set at bank
1. (See Figure 9-7.) If the jumper is not
the problem, call your service
representative.
3-3-1 Generic system failure. Call your service representative.
3-3-2 The J1 jumper on the CPU card was
set incorrectly or the PCI-to-PCI
controller failed.
Check that the J1 jumper is set at bank
1. (See Figure 9-7.) If the jumper is not
the problem, call your service
representative.
3-3-3 Internal Qlogic controller failure. Call your service representative.