Users Manual

9 OF 9
TROUBLE SHOOTING
Problem
Reason
Solution
Power up, manually
operate the socket
1. Power supply is not
well connected.
Connect the socket firmly.
2. Overload or electrical
appliances
malfunction.
Do not overload and
make sure the electrical
appliance is working.
3. Smart socket
circuit malfunction.
Contact customer service.
Indicator not working.
1. Internal circuit break.
Contact customer service.
2. Indicator malfunction.
Contact customer service
Remoted control by
smartphone, the
electrical appliances
do not work.
1. Power supply is not
connected.
Connected the socket.
2. Overload or electrical
appliances
malfunction.
Do not overload and
make sure the electrical
appliances are working.
3 WIFI cannot connect
to smart socket.
Check whether the WIFI
signal is working.
Ensure that the smart
socket is covered by
the WIFI and is well
connected.
Great Circle USA
Support Line: 1-866-493-0524
[e-mail]
www.greatcircleus.com