PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 PowerAgent™ SC3 Site Controller Installation and Operation DRAFT Phoenix Broadband Technologies, LLC 10/28/2010 Page 1 of 57
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 Table of Contents 1 2 Important Information................................................................................................ 4 1.1 Revision History .............................................................................................................. 4 1.2 Safety Notes .....................................................................................................................
PowerAgent TM SC3 Site Controller Installation and Operation 5.9.5 5.9.6 5.9.7 5.9.8 5.9.9 5.9.10 5.9.11 5.9.12 5.9.13 5.10 Email Setup (5)..................................................................................................................... 26 Time Server Configuration (6) ............................................................................................. 28 Restore Factory Defaults (7)..............................................................................................
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 1 Important Information 1.1 Revision History Release Rev 1 Rev 2 Date 04/27/2010 05/12/2010 Revision Description Draft for review, Firmware version 4.04, Web version 1.1 On going revisions, Firmware version 4.10, Web version 1.3 1.2 Safety Notes High currents and voltages may be present on the equipment terminals and on the interior of the equipment.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 1.3 Important Symbols The following symbols are used in this document. CAUTION! The use of CAUTION indicates safety information intended to prevent damage and/or injury NOTE: A NOTE to provide additional information to help complete a specific task or procedure 1.4 Definition of Terms Admittance – The inverse of Impedance in units of Siemens.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 1.5 Contact Information If you have any questions about the installation or use of the equipment described in this manual, contact Phoenix Broadband Technologies (PBT) at (215) 997-6007 or customerservice@phoenixbroadband.com. When contacting Phoenix Broadband please have the following information available: 1. Site Controller Model Number and firmware version (from the Site Controller Web Page). 2.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 2 System Overview Network Connectivity M asterAgent Site Controller BatteryAgent Sensor Units Up To 6 Ba ttery String s The Phoenix Broadband Technologies (PBT) PowerAgent TM Battery Management System is a comprehensive solution for remotely monitoring the state of health for individual cells or jars within the battery bank of a UPS or DC power plant system.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 2.1 Sensor Description Sensor modules are small, inexpensive units designed to mount in close mechanical, electrical, and thermal proximity to the monitored jar’s terminal posts. The sensor takes a very small amount of “idling” power from the monitored jar (typically less than 10ma). Internally, a programmable microcontroller chip provides an optically isolated communications interface for the site control unit.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 controller and each other, with no string-level voltages present in the interconnecting CAT5 cables. This architecture was designed to ensure safety and prevent damage. For environments where string voltages are 64 VDC and lower Low Voltage sensors are appropriate, however either sensor (High or Low voltage) can be used low voltage strings.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 Type 1 Bracket This bracket commonly referred to as the “L” bracket, is typically used on Jar terminals where the sensor must stand up from the jar. An example is the vertical blade type terminal where the bolt is parallel to the top of the Jar. The maximum bolt size for the terminal and bracket is 5/16 inch.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 2.2 Site Controller Description The Site Controller is a small, rack-mountable unit that monitors the sensor modules and makes the data collected by them available via a local area network or the internet. The SC3 Site Controller has 6 string ports for connection to strings of up to 40 jars each for a total capacity of 240 jars.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 of the site controller can be performed remotely using any SNMP-capable network management software system. These systems are described in additional detail in the SNMP section of this Manual. Upon power-up, the site controller automatically begins a search sequence to determine which of its string ports are attached to battery sensors and discovers each sensor module.
PowerAgent TM SC3 Site Controller Installation and Operation 2.3.2 Document # 700-000014-01 Rev 2 Power Transformer The Site Controller is normally powered from the Rectifier or UPS battery charger (24 to 60 VDC). In cases where this power is not available a 24 VDC wall mount transformer is required to power the Site Controller. This transformer can be ordered from PBT as model number WT-3. 2.3.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 3 Initial Bench Evaluation If the user has no previous experience with the PowerAgent TM Battery Management System, it is recommended that a small local test and evaluation of the system components be set up prior to field deployment of the equipment. This approach can save a significant amount of time before connecting to a much larger network.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 7. Connect last sensor in the daisy chain to one of the six controller’s sensor input ports 8. View the router’s web page to determine which IP address has been given to the controller (write it down) 9. Type the IP address of the controller into your laptop’s web browser and verify that the web page displays properly. Verify that all sensors have been auto-discovered.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 4 Sensor Installation Refer to the Battery Management System Manual (700-000006-02) for detailed information before installing the battery sensors. CAUTION! Lethal voltages may be present on the battery strings. If you are not sure of what you are doing leave the installation to a certified technician. Read the sensor installation instructions carefully.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 5.2 Network Connections Connect the rear panel Ethernet connector to the network through a hub or switch. On a managed switch, make sure that the switch port has been enabled. Set the IP Address of the Site Controller as described in the following section. Verify network communications by accessing the Web page and telnet setup menu over the network. 5.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 5.6 Setting the IP Address In order to communicate over the network, the Site Controller must be assigned an IP address. There are several ways the IP address can be assigned. • You can pre-configure your DHCP server to assign a reserved IP address to the Site Controller based on the Site Controller MAC Address. The MAC address is printed on the Site Controller label.
PowerAgent TM SC3 Site Controller Installation and Operation 5.7.1 Document # 700-000014-01 Rev 2 Direct USB Connection This method can always be used, and is required when the Site Controller has been programmed with an unknown static IP Address. The Site Controller is equipped with a USB interface that allows a PC to be connected to the Site Controller through a USB cable to access the configuration program.
PowerAgent TM SC3 Site Controller Installation and Operation 5.8 Document # 700-000014-01 Rev 2 Accessing the Setup Menu To access the Site Controller setup menu connect the Serial Communications program to the Site Controller using the USB interface as described above. Confirm that the USB connection has been established by looking for the green LED next to USB3.
PowerAgent TM SC3 Site Controller Installation and Operation 5.8.3 Document # 700-000014-01 Rev 2 Running the Site Controller Telnet Setup To open a telnet connection to the Site Controller select “Run” from the Windows Start menu. Enter “telnet” followed by a space, then, the IP address of the Site Controller followed by a space, and then the port number “9999” followed by “Enter”. If the Site Controller is on, line and the telnet password is enabled the following screen will be displayed.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 5.9 Site Controller Setup Menu No matter what method of access was used the Setup Menu will then be displayed as shown below. These screen shots were made with a telnet client but they will look the same in a serial program. The top two thirds of the screen displays the present configuration. The menu at the bottom of the screen displays the setup menu.
PowerAgent TM SC3 Site Controller Installation and Operation 5.9.1 Document # 700-000014-01 Rev 2 Setting the IP Address (0) Various options can be controlled by setting the IP address. For static IP address operation the IP address should be set to the address assigned by the IT department or other authority. Other IP address options are as follows. If the IP address is set to 0.0.0.0 DHCP is enabled. (Factory Default) If the IP address is set to 0.0.1.0 DHCP is enabled and AutoIP is disabled.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 The Site Controller will now ask for the Network Mask. To change the mask, enter the number of bits required for the local host. Example; For 255.255.255.0 enter 8, for 255.255.252. 0 enter 10. Verify the Net Mask was set correctly by observing the displayed value when the menu returns to the screen. The table below shows the value to be entered for common Net Masks.
PowerAgent TM SC3 Site Controller Installation and Operation 5.9.3 Document # 700-000014-01 Rev 2 SNMP Agent Configuration (3) The SNMP Community Strings and Trap destinations are configured from the SNMP Configuration. The default community strings are set to “public”. To change the community string type “3” followed by “Enter”. The present read (Set) community string will be displayed in parenthesis as shown. To change the community string, type the new string followed by “Enter”.
PowerAgent TM SC3 Site Controller Installation and Operation 5.9.5 Document # 700-000014-01 Rev 2 Email Setup (5) The Email system will mail alarm messages to up to 3 email addresses. To setup the Email system, select 5 from the setup main menu. Enter the outgoing Email server name. If there is no server name the email system is disabled. If a server name was previously entered it will be shown. To change the server name just type the new name followed by “Enter”.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 Finally set the Domain Name Server (DNS) IP address. The DNS allows the Email application to obtain the IP address of the specified server so it can send the mail. There are fields for a primary and secondary DNS. The IP Address are set as described in the IP Address section of this document. The default is a commonly used DNS (4.2.2.2). Change this to your local DNS if you prefer.
PowerAgent TM SC3 Site Controller Installation and Operation 5.9.6 Document # 700-000014-01 Rev 2 Time Server Configuration (6) The Site Controller can set its internal clock from any internet time server that supports Network Time Protocol (NTP). There are many such servers around the world. Many of these servers are operated by government standards organizations. Most private networks also have time servers.
PowerAgent TM SC3 Site Controller Installation and Operation 5.9.7 Document # 700-000014-01 Rev 2 Restore Factory Defaults (7) To restore the factory default settings type a 7. All SNMP, Email, NTP, and HMS values will be set to the factory defaults. The IP Address will not be changed, however the Gateway and Net Mask settings will be set to the factory default values. NOTE: Be careful.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 5.10 Web Server The Site Controller contains a Web Server that provides a complete set of Web Pages to observe and configure the Monitoring System from a Web Browser. The Web Browser will load a Java applet from the Site Controller when the Web Page is opened. The applet is used to support the communications between the Web Browser on your PC and the Site Controller.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 6 Navigating the Web Pages NOTE: The site controller web page uses a java applet, communicating on UDP port 30704, to deliver real time information. If you have trouble viewing the web page this port may be blocked, contact your IT department. The status of the batteries that are being monitored by a Site Controller can be viewed using any network-connected PC that has a web browser.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 6.1 Overview Display From the initial web page the user can select any available string and view details. The button text on this page is color coded to indicate the String status. Normal status is indicated by black, red indicates a major alarm, yellow indicates a minor alarm, green indicates an admittance measurement is in process on the string, and magenta indicates a warning condition.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 6.2 Single String Display The Single String Display lists all jars associated with a string. Each string can be given its own name which is displayed near the top of the page. This page will display up to 40 jars. For each jar present in the string the jar voltage and admittance change is displayed.
PowerAgent TM SC3 Site Controller Installation and Operation String Status Normal Disabled Shorted MissingSensors TooManySensors SensorFault Alarms Initializing SensorDisabled StringDisconnected NoSensorCom Document # 700-000014-01 Rev 2 Description The status of all sensors on this string are Normal The string is disable through SNMP The Site Controller output is shorted somewhere in the sensor daisy chain More sensors were expected More sensors are present than the string can handle One or more sensors
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 The String Current field in the lower right hand corner displays the string charge or discharge current in amperes. This field is for use with a current sensor that is in development. Pressing the Previous String or Next String buttons will move to the previous or next string on this Site Controller. Pressing the Return to Overview Display button brings up the Overview Display. 6.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 If the battery sensor is equipped with the electrolyte level detection option the Electrolyte Level will be displayed as either “Normal” or “Low”. If the sensor is not equipped with this option the Electrolyte Level will not be displayed. For High Voltage sensors only the Sensor Address is shown for sensor identification. The Sensor Status provides an indication of what is happening at the sensor.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 The Sensor Firmware Version and Sensor Hardware Version are also shown on this page. These are needed when contacting PBT for support. Pressing the Previous Jar or Next Jar buttons will move to the previous or next jar on this string. Pressing the Return to String Display button brings up the Single String Display. 6.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 6.5 Provisioning The process of setting up all the thresholds, labels, and other software-configured settings is called “Provisioning”. Provisioning can be accomplished remotely either via an SNMP-compliant application-specific software package, or via the site-controller’s built-in web interface.
PowerAgent TM SC3 Site Controller Installation and Operation 6.5.1 Document # 700-000014-01 Rev 2 Provisioning Site Settings The configuration button for the site settings is located at the bottom left of the Overview Display. Clicking this button will cause the Site Setup Display to be displayed. If the password was not previously entered the password will be requested. To change the Site Name or Site Location move the cursor to the field and type the new name or location.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 Set the Site Controller Time will set the real time clock in the Site Controller to the PC time. This is intended to be used to set the real time clock in Site Controllers that do not have access to a time server. The time is set by sending GMT from the PC to the Site Controller and applying the time offset programmed in the Site Controller.
PowerAgent TM SC3 Site Controller Installation and Operation 6.5.2 Document # 700-000014-01 Rev 2 Provisioning String Settings In the Overview Display there is an S button corresponding to each battery string. Pressing this button will display the following page: To change the String Name enter a new name and press one of the buttons to apply the name to this string or to all the strings. Checking the Equalize Enable box will enable equalization on this string.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 NOTE: If a string is Deleted all user setting for the sensors on the string will be lost. This includes Names, Addresses, Alarm Settings, and Calibration Settings. Pressing the Return to Overview Display button will return to the Site Overview page.
PowerAgent TM SC3 Site Controller Installation and Operation 6.5.3 Document # 700-000014-01 Rev 2 Provisioning Jar Settings Pressing the S button in the Single Jar Display will produce the Jar Setup Display shown below. NOTE: For High Voltage sensors reorder the jars as described below before entering any other jar specific information. To change the Jar Name enter a new name and press one of the buttons to apply the name to this jar or to all the jars on this string.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 random ordering of the jars shown in the Web page. To correct this problem start with jar 1 and change the address of the sensor to the addresses recorded during installation. To change the sensor address associated with this jar, enter the desired address in the Change Sensor Address field. Push the Tab key to record the change.
PowerAgent TM SC3 Site Controller Installation and Operation 6.5.4 Document # 700-000014-01 Rev 2 Provisioning the Sensor Calibration Instruments used to measure conductance or admittance can exhibit substantial variation between various manufacturers and models of instruments. This variation is due to the different techniques used to make the measurements and the different measurements actually made.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 6.5.4.2 Setting the Calibration Pressing the “S” button next to the Initial Cell Admittance label in the Single Jar Display screen causes the Jar Setup Display screen to appear as shown below. This screen allows users to make jar specific changes as described above.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 6.5.4.3 Provisioning the Baseline The baseline allows the admittance to be tracked based on an Initial Cell Admittance value. Once this value is established admittance change alarms can be generated based on the percent change from the initial value. The following sections describe two ways of establishing the baseline. 6.5.4.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 difference between the Cell Admittance and the Initial Cell Admittance. To provision the alarms press the A button next to the Cell Admittance Change field. To set a baseline based on the present admittance reading press either the This Jar Only button or the Entire String button in the Copy Cell Admittance to Initial Cell Admittance box.
PowerAgent TM SC3 Site Controller Installation and Operation 6.5.5 Document # 700-000014-01 Rev 2 Provisioning Analog Alarms When the A button next to a measured parameter is pressed the Analog Alarm Setup screen shown below will appear. There are 4 Alarm Limits that can be set independently and an Alarm Enable check box for each alarm limit. When the enable box is checked, the alarm will occur when the Present Value crosses the Alarm Limit.
PowerAgent TM SC3 Site Controller Installation and Operation 6.5.6 Document # 700-000014-01 Rev 2 Provisioning Discrete Alarms Whenever the A button next to a discrete indicator is pressed the Discrete Alarm Setup display will be shown. A description of the indicator and the present state will be displayed. The present state will be color coded with the alarm status, red for Major, yellow for Minor, and black for no alarm. Use the radio buttons to select either the Disabled, Minor or Major alarm.
PowerAgent TM SC3 Site Controller Installation and Operation 6.5.7 Document # 700-000014-01 Rev 2 Provisioning The ROM The ROM can be configured to operate its outputs when specific Jar or String alarms occur. To configure these alarms presses the Setup button for the desired output on the ROM display. The screen shown below will appear. Assign an appropriate name to the output and the states as shown in the example below. Output state 1 will be the normal state, and state 2 will be the alarm state.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 7 SNMP The Phoenix Broadband Battery Monitoring System provides an SNMP interface for third party software management. The advantage of our approach is that it allows operators to choose the software with which they wish to use as opposed to being locked into one software offering.
PowerAgent TM SC3 Site Controller Installation and Operation 7.1.1 Document # 700-000014-01 Rev 2 MIBs All of the information presented on the Web pages and complete configuration capability is available from SNMP. SNMP uses the standard UDP ports 161 and 162. If the device does not respond to SNMP Requests or does not appear to send Traps, confirm that these ports are not blocked. The Site Controller uses a combination of standard and proprietary MIBs which can be found at http://www.PhoenixBroadband.
PowerAgent TM SC3 Site Controller Installation and Operation 7.1.2 Document # 700-000014-01 Rev 2 Community Strings The community strings are configured from the Telnet interface described in the configuration section of this document. The default community strings are set to “public”. If the device does not respond to SNMP Requests or does not appear to send Traps, confirm that the community strings are set properly in the SNMP Manager. 7.1.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 8 Updating Firmware The Site Controller Firmware can be updated remotely using TFTP. To perform this update you will need a TFTP Client. A free TFTP Client can be downloaded from http://tftpd32.jounin.net/tftpd32_download.html. Be sure to read and comply with the licensing agreement. Other free TFTP clients are available on the internet. This TFTP client is used in the following example.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 The local and remote files names for the 7 Site Controller files are shown in the table below. The Local file names may differ somewhat from the names shown depending on the version. Firmware Web files Web files Web files Web files Web files Web files Local File Name SC3_404.rom SC3_110_web1.cob SC3_110_web2.cob SC3_110_web3.cob SC3_110_web4.cob SC3_110_web5.cob SC3_110_web8.
PowerAgent TM SC3 Site Controller Installation and Operation Document # 700-000014-01 Rev 2 10 Resolving Common Problems 1. Problem - The Site Controller resets approximately once an hour. Background – The Site Controller updates its real time clock from a network time server approximately once per hour. If the site Controller is unable to communicate with the time server it will reset in an attempt to restore communications.