Manual

139
0700015-J0 Rev B
13. Trouble-shooting
Table W — Trouble-shooting guide
Symptom Solution
Rectier Communications Lost
(RECT COMMS LOST)
Check RS-485 or CAN cable connections for breaks and loose contacts.
Ensure all rectiers are secured and tightly screwed in to the shelf.
Perform “Inventory Update” (from RECTIFIERS menu).
Rectier Lockout
(RECT LOCKOUT)
Pathnder rectier modules with LCD option:
Check if any rectiers menu has been accessed. Rectier must be in normal
operation mode. Perform “Inventory Update.”
Set all rectiers for Remote Access enabled and Remote Adjust Access enabled.
Rectier Out Of Tolerance
(OUT OF TOLERANCE)
Check all settings in RECTIFIERS menu; e.g., oat voltage, equalize voltage, etc.
If it is in current limit, percentage may be too low.
Ensure all parameters are properly set.
Return to menu navigation, press OPTION and then select SAVE.
No Communications at RS-232 Port
Set web routing to Front Craft Port in the web settings option of the
COMMUNICATIONS menu.
Ensure the Baud rate is set to match.
Ensure you are using a null modem cable.
Relays Not Triggering During Alarm
Condition
Ensure alarm condition is mapped to a relay (from ALARMS menu).
Ensure polarity of relay is set correctly (from HARDWARE menu).
Ensure Cutoff All Alarms has not been selected.
Rectier Minor/Major Alarm
Ensure system load is at least 5% of the current rating of the power modules used in
the system or a battery is connected.
Check the rectier sending the alarm for specic alarm condition.
Perform “Rectier Report” (from RECTIFIERS menu).
New Rectier Has Not Been
Acquired
Ensure all rectiers are secured and tightly screwed in to the shelf.
Perform “Inventory Update” (from RECTIFIERS menu).
Perform “Rectier Report” (from RECTIFIERS menu) to conrm acquisition.
Unable to communicate with CXC via
the Ethernet port
Ensure IP settings are correct (from COMMUNICATIONS menu).
Reboot CXC after changing IP settings: select Reset from the Option button and
save settings if prompted.
Use a straight-through cable for network connection.
Use a cross-over cable only when connecting directly to a PC.
Try pinging the CXC IP address to verify connectivity.
Contact your IT department to ensure both the CXC and PC can actually
communicate across the network.
Web interface loads but shows no
live data
Ensure you are using the latest version of Internet Explorer®.
Data logging will not start/stop Start/stop logging equations should not be true at the same time.
Screen is too bright/dim
Tap the Alpha icon and select Contrast from the pop-up window.
Use the slider on the GUI to adjust contrast as desired.
Tap the check mark to complete adjustment.