Alpha Continuity: 1000/ 2000/ 3000 Indoor Double Conversion Online UPS User Manual member of The Group™ Your Power Solutions Partner
Alpha Continuity: 1000/2000/3000 Indoor Double Conversion Online UPS NOTE: Photographs contained in this manual are for illustrative purposes only. These photographs may not match your installation. NOTE: Operator is cautioned to review the drawings and illustrations contained in this manual before proceeding. If there are questions regarding the safe operation of this powering system, contact Alpha Technologies or your nearest Alpha representative.
Table of Contents 1. Important Safety Instructions ������������������������������������������������������������������������������������������������4 1.1 Important Information.......................................................................................................4 1.2 Storage Instructions.........................................................................................................4 2.
7.2 USB card........................................................................................................................35 7.3 DCE (Dry Contact) card.................................................................................................35 7.4 SNMP Cards..................................................................................................................35 8.
1. Important Safety Instructions 1.1 Important Information SAVE THESE INSTRUCTIONS – This manual contains important Instructions that must be followed during the installation and maintenance of the UPS. • The UPS has its own internal energy source (battery). A voltage may be present at the output terminals even when no AC input power is available. • This UPS is equipped with an EMI filter. To prevent potential leakage current hazard, ensure that the AC main supply is securely grounded.
2. Introduction 2.1 General Characteristics True double conversion online technology provides uninterrupted output to your critical device with stable, regulated, transient-free, pure sine wave AC power. • High-efficiency pulse-width modulation (PWM) sine-wave topology yields excellent overall performance. The output is capable of handling high crest factor and high inrush current loads. • User-friendly plug and play design allows hassle-free installation.
3. Preparation for Installation Read the safety instructions on page 4 before installing the UPS. 3.1 Inspection Inspect the UPS upon receipt. Notify the carrier and dealer if there is any damage. The packaging is recyclable; save it for reuse or dispose of it properly. 3.2 Storage If stored at -15 to +30 °C (+5 to +86 °F), charge the UPS batteries every three months. If stored at +30 to +40 °C (+86 to +104 °F), charge the UPS batteries every two months. 3.3 Unpacking 1.
3.4 Selecting an Installation Location The UPS contains a microprocessor, which must be installed in a well-ventilated and humidity controlled environment. Select an environment that minimizes the possibility of damage to the UPS and extends the life of the UPS. Follow the instructions below: 1. Ensure there is at least 20 cm (8 inches) of clearance between the rear panel of the UPS and the wall or other obstructions. 2. Do not block the air-flow to the ventilation openings of the unit. 3.
3.5 UPS Position The UPS can be installed in two different orientations: tower mount (stand alone) or rack mount. To install the UPS as a tower, see the next section. For rack mount, see Section 3.5.3. 3.5.1 Tower Mount (Stand Alone) Step 1 NOTE: See Section 3.6 to rotate the LCD display to match the physical orientation of the unit.
3.5.
3.5.3 Rack-Mount Setup Step 1 Step 2 NOTE: See Section 3.6 to rotate the LCD display to match the physical orientation of the unit.
Step 3 Step 4 Step 5 0170009-J0 Rev B 11
3.6 UPS Front Panel The front panel can be rotated to accommodate the orientation of the UPS. To position the display to match the physical orientation of the unit pull the display out, rotate it and then push it back in.
3.7 Rear Panel 3.7.
3.7.
3.8 Communication Ports The UPS is equipped with a remote emergency power off (REPO) dry contact input, true RS232 and USB communication ports to provide communication with bundled UPS monitoring software for remote monitoring of UPS status via a PC.
4. Installation 4.1 Connecting Utility and Load The UPS outlets provide battery backup and surge protection for the equipment when the utility voltage is out of range. 1. Make sure the utility voltage is within the UPS voltage limits. 2. Plug the UPS into a utility power receptacle. 3. Illumination of the green Utility LED bypass are normal. and the amber Bypass LED indicate that utility and 4. The LCD screen updates as shown: 5. Plug a computer and monitor into two of the non-programmable outlets.
6. At the UPS, press and hold the ON switch for approximately 3 seconds until the buzzer sounds twice. 7. The Initialize screen appears and the UPS automatically runs a self-test sequence. 8. Start-up of the UPS is complete when the Input Voltage screen appears. NOTE: At this point the UPS batteries are charging. Plug the UPS into the wall receptacle to charge the UPS for at least 4 hours after the initial installation. 4.
2. In the first UPS Setting Tool screen, select your computer's Com Port from the drop down menu. 3. When serial communications are established between the UPS and your computer, the following screen appears. 4.
Configuring the Programmable Outlet 1/ Programmable Outlet 2 The UPS is equipped with 2 programmable outlets to supply less critical loads. These outlets can be configured to disconnect the less critical loads during back-up modes or overload conditions to preserve power to the more critical loads connected to the UPS. 6. Click Programmable outlet setting in the UPS Setting Tool window. The Programmable Outlet Setting screen appears. 7.
4.4 REPO Switch The UPS is equipped with a remote emergency power off (REPO) switch. The user must supply a means of interfacing with the REPO circuit so that the UPS input feeder breaker can be switched off to interrupt all sources of power to the UPS and connected equipment. This requirement complies with national and local wiring codes and regulations.
5. Operation 5.1 Front Panel LCD Symbols Utility Low Utility High Line Site Wiring/ Ground Fault Battery Abnormal UPS Overload UPS in Service Mode Bypass LINE/ LOAD Utility or Bypass Source Er** Error Codes (see Section 6.
5.2 Start Up from the LCD Panel 5.2.1 Start Up In Normal Mode 1. Make sure the utility voltage is within the UPS voltage limits. 2. Connect the UPS to the utility wall receptacle. 3. Illumination of the green Utility LED bypass are normal. and the amber Bypass LED indicate that utility and 4. The LCD screen changes from A to B as shown A B 5. Press and hold the UPS ON switch for approximately 3 seconds until the buzzer sounds twice. 6.
5.2.2 Start-up in Battery Mode (Cold Start) 1. Make sure the UPS has been installed complete with batteries. 2. Press and hold the UPS ON button for 3 seconds. The buzzer sounds twice. The LCD displays screen F. F 3. Press and hold the UPS ON button for 3 seconds until the LCD display changes from screen F to screen G. G 4. The UPS automatically runs a self-test. In about a minute, the UPS supplies power to the output and the LCD updates to screen H.
J K UPS output voltage L UPS output frequency M 24 Input frequency UPS output load percentage N UPS battery voltage O UPS inner temperature 0170009-J0 Rev B
5.2.4 UPS Default Data and Special Function Execution To run a self test or check default data, press the Function button to scroll to screen P1. P1 P2 Press the DOWN button to scroll through the LCD screens and check the UPS settings.
Bypass frequency S Inverter output voltage T U1 U2 U3 V 26 UPS operation mode: Online UPS operation mode: fixed 50HZ output UPS operation mode: fixed 60HZ output Inverter output calibration 0170009-J0 Rev B
Press the UP button to execute the following special functions: • Buzzer ON (screen P1) or buzzer OFF (screen P2) • Alarm silence for UPS warning • Self-test ON (screen Q1) or Self-test OFF (screen Q2) The UPS executes a battery test for 10 seconds. If the battery test is successful, the LCD displays screen W; otherwise screen D appears with an error message. W 5.2.5 Changing the UPS Default Settings 1. Make sure the UPS is not switched on, that is, not in Line mode or Backup mode. 2.
5.2.6 UPS Is Off for Unknown Reasons If a serious abnormal condition occurs, the UPS locks as shown in screen Y. Y In most abnormal conditions, the UPS maintains bypass output; however, when it is outside of bypass window settings, the UPS is locked and the abnormal status is shown as screen Z. Z To release the UPS lock, proceed as follows: 1. Check the error messages in Table D in Section 6.3 to troubleshoot the problem. If necessary, contact your local distributor for service. 2.
6. UPS Maintenance 6.1 Battery Replacement Precautions This UPS is intended for use with a maximum of one extension battery pack. Refer to Section 6.2 for the installation procedure. The following precautions apply when replacing batteries in a SERVICE ACCESS AREA: • Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions. • There is a risk of explosion if a battery is replaced by an incorrect type.
CAUTION! The battery is heavy, pull the battery out onto flat, stable surface. CAUTION! Do not disconnect the batteries while the UPS is in the backup mode. CAUTION! Use caution when replacing live batteries. 6.2.
STEP 3 2000/ 3000 VA Use scissors to cut the tie wraps. Disconnect the cables. Remove the batteries. 6.2.2 Recycling Used Batteries Contact your local recycling or hazardous waste center for information on the proper disposal of used batteries.
6.3 Troubleshooting When the UPS becomes faulty or malfunctions during operation, check the fault table for possible solutions. Should the problem persists, please contact your local dealer for assistance. 6.3.1 Error Codes LCD Panel If an abnormal condition has occurred, the Fault LED illuminates and the buzzer sounds. Press the LCD OFF key briefly to view the error message. Do NOT hold the OFF key for over 5 seconds as the unit will shut off.
Table E — Troubleshooting Table Situation UPS Fault LED Error Indication Er05 Solution Check battery connection. Measure Battery voltage to ensure batteries are charged or healthy. Recharge batteries for 4 hours if necessary. Refer to Table D for error codes). Simulate Utility outage to verify if UPS is able to provide DC back-up. Otherwise consult your local dealer right away. Overload Disconnect some non critical loads from the UPS output until overload ceases.
Table E — Troubleshooting Table Situation Error Indication Solution Strange noise and smell Immediately shut down the whole System. Disconnect the power from the UPS and call for service. UPS is unable to provide backup power source Check that the battery connectors are fully engaged. Allow the battery to recharge if the battery is weak. If problem persists after recharging, replace the battery. If problem persists consult your local dealer for technical assistance.
7. Optional Communication Cards All of the following cards can be installed in the optional slot: • R2E (2nd RS-232 ) card • USB card • DCE (Dry Contact) card • SNMP cards 7.1 R2E (2nd RS-232 ) card CN1 is for RS232 DB9. For communication protocol, refer to 3.8 on page 15. 7.2 USB card CN1 is for USB. 7.
8. Specifications Table F — Specifications Model AIDCO 1kVA AIDCO 2kVA AIDCO 3kVA VA rating Apparent Output Power Active Output Power PF=0.8 1000VA 2000VA 3000VA 800Watts 1600Watts 2400Watts Power Factor 0.
Output Voltage Output INV mode 115V 115V, adjustable to 100/110/115/120/127 230V 230V, adjustable to 200/208/220/230/240 Voltage Regulation ≤ ± 1% until low battery warning Frequency(Synchronized Range) 3Hz or 1Hz (setting by software) Frequency(Battery Mode) ±0.1% (0.05~0.06Hz) unless synchronized to line Current Crest Factor PF=0.8 2.7:1 1KVA,2KVA, 3KVA ≤ 3% THD(Linear Load) 1.
Protection (AC Mode ) <105% continuous >106%~120% for 30 sec transfer to bypass >121%~150% for 10 sec transfer to bypass >150% for immediate transfer to bypass Buzzer continuously alarms. (Battery Mode) <105% continuous >106%~120% for 30 sec shut down >121%~150% for 10 sec shut down >150% for immediate shut down Buzzer continuously alarms.
Interface Interface Type 1 *USB port+ 1 *RS-232 port SNMP(option) Power management from SNMP manager and Web browser Compatible platforms Windows 2000/XP/7 Novell NetWare, Linux, etc.
9. Warranty and Service Information Technical Support Free Technical Support 24/7/365 is part of the Alpha customer satisfaction commitment. The phone numbers below can also be used to access a wide range of service solutions both at your premise and at the Alpha facility nearest you. In Canada and the USA, call toll free 1-888-462-7487 24 hours a day, seven days a week. Customers outside Canada and the USA, call +1-604-436-5547. Warranty Alpha Technologies Ltd.
Appendix A A-1 Theory of Operations The UPS System Block Diagram below illustrates the true on-line double conversion architecture of the UPS system.
A-2 Utility is Normal When the utility voltage is normal, the AC power is rectified to DC power, which is then fed into the inverter. The charger is switched to charge the batteries. The inverter transforms the DC power to clean AC power that supplies the loads. The , ,and LEDs are illuminated.
A-5 Inverter Failure If there is a short circuit in the output circuit when the power is supplied from the inverter, the UPS shuts down the inverter to shut off power to the loads. The fail LED illuminates and the buzzer beeps continuously. The UPS does not switch on automatically after the short circuit condition disappears. The UPS must be re-started manually. Refer to Section 5.2.1, Start Up in Normal AC Mode.
Alpha Technologies Ltd. 7700 Riverfront Gate Burnaby, BC V5J 5M4 Canada Tel: +1 604 436 5900 Fax: +1 604 436 1233 Toll Free: +1 800 667 8743 Alpha Technologies Inc. 3767 Alpha Way Bellingham, WA 98226 United States Tel: +1 360 647 2360 Fax: +1 360 671 4936 Alpha Industrial Power Inc.
