Specifications

016-538-B0-002 Rev. B
15
Table 4-2, Replacement Parts
Table 4-1, Troubleshooting Guide
4.0 Troubleshooting and Repair
4.1 Troubleshooting
When troubleshooting, identify typical symptoms, causes and solutions, beginning with the
most obvious and working systematically through the unit.
Symptom Probable Cause Remedy
No output
(No AC line power)
Utility power outage
or
Poor or no connection at terminal
block
Verify 220 VAC at line in
or
Verify that connection has been made
and is securely tightened
4.2 Repair Instructions
To return a unit to Alpha Technologies for repair:
Obtain a Material Authorization (RMA) from Alpha Technologies, (www.alpha.com, and
select Support link). Clearly mark it on the original shipping container. If the original
container is not available, pack the unit in at least 3 inches of shock absorbent material.
As an aid to the service department, please include the power supply maintenance log
when returning a unit for service.
Do not use popcorn type material.
Prepay and insure shipment. COD and freight collect shipments are not accepted.
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NOTE:
Alpha Technologies is not responsible for damage caused by the improper packing of returned units.
4.3 Parts and Ordering Information
To order parts, contact Alpha Technologies Customer Service Department:
1-800-863-3930,
For complete technical support, call
1-800-863-3364
7 AM to 5 PM, Pacifi c Time or 24/7 emergency support
The following parts can be replaced in the fi eld and are available from Alpha Technologies.
When ordering parts, please specify the model number on the nameplate, and the part
number listed below.
Type Description Part Number
Capacitor Oil Filled 2µF; 660 VAC 210-037-10
Circuit Breaker Thermal 1A, 220VAC 470-288-10