User Manual
54
746-257-B5-001, Rev. A1 (11/2013)
Table 6-7, Battery Alarms: Classications, Causes and Corrections
6.2.4 Battery Alarms
The Intelligent CableUPS detects a wide array of battery alarms and displays the type of active alarm in
the Smart Display screen and the severity of alarm (e.g., Major/Minor) by means of the Inverter Module
LEDs.
6.0 Data Management, continued
NOTE:
The cause of a psMajor or psMinor alarm can be determined by checking the Discretes table in the Alpha MIB
or by viewing the Web page. The cause will have the value of “ALARM.”
Active Alarm Alarm type Alarm Category Probable Cause of Alarm Corrective action Standby Disabled
NO BATTERIES Major BATT
Detected the absence of batteries (alarm inactive when
battery capacity or number of battery strings is set to 0).
1. Check Batt Breaker
2. Check Connections
3. Check Battery Fuse
YES
LOW BATT VOLTS Major BATT Battery voltages below 1.833V/cell
1. Check AC Input
2. Restore AC Input
3. Connect Generator
NO
HIGH BATT VOLTS Major BATT Battery voltages above 4.5V over target charger voltage
1. Check Batteries
2. Replace Inverter
NO
BATTERY EOD Major BATT Batteries dropped below the low voltage shutdown level 1. Low Battery Disconnect YES
BATTERY FAIL Major BATT Charge current > 5.0A for 7 days while in oat mode
1. Check Batteries
2. Replace Batteries
NO
BATT TEMP PROBE Minor BATT Precision Temperature Sensor (PTS) failed or is not installed.
1. Check Connection
2. Replace Sensor
NO
REFRESH/BATT REFRESH ALARM Minor BATT Battery Temperature Exceeded 60°C
1. Check Charger Settings
2. Check Batteries
3. Check Battery Temperature
NO
SAG OPTION Minor BATT I2C has failed between XM3-HP and SAG
1. Check Ribbon Cable
2. Replace SAG
NO
SAG DELTA MEAN Minor BATT Battery voltage is either too high or low from mean
1. Check Batteries
2. Replace Batteries
NO
SAG RELAY STUCK Minor BATT Relay has stuck or 36V or 0V wire is no longer connected
1. Check SAG Bat
2. Check SAG Wires Unit
3. Replace SAG
NO
STR X MISWIRED Minor BATT Battery wires are not connected properly
1. Check SAG Wires Bat
2. Check SAG Wires Unit
3. Replace SAG Wires
NO
SAG NOT CALIBRAT Minor BATT Calibration data is not or is no longer available 1. Replace SAG NO
X BAL STAGE Minor BATT
Stage 0 and 1 are normal. Stage 2 shows that the batteries
are not of similar capacity. Stage 3-5 trigger check battery
alarm to show that there is a major capacity imbalance
1. Check Batteries
2. Replace Batteries
NO
SAG NO HARNESS Minor BATT Battery wires are not connected properly
1. Check SAG Wires Bat
2. Check SAG Wires Unit
3. Replace SAG Wires
NO
NOTE:
When in alarm, the IDH4 General and Advanced Power Supply Web pages will display the cause of active
power supply alarms next to the parameters Major Alarm and Minor Alarm.
Fig. 6-3, IDH4 Series Alarms on General Web Page