User manual
Page 9 of 19
The second slide position selects the Auto Mode with an inactivity disconnect timer value
that is infinite. There is no disconnection. In this mode, the AlphaShield Home Edition
will retain the current IP Address assignment from the Internet Service Provider (ISP).
This is the recommended and default setting for AlphaShield Home Edition.
The third slide position selects the Lock Mode with an inactivity and physical disconnect
timer value of 15 minutes. In this mode, your computer may release the current IP
Address assignment from the Internet Service Provider (ISP). This is an excellent setting
for users with Static IP Address assignment.
Connection Ports on AlphaShield:
PC Port:
It is used to connect the computer's high speed connection or the
Router's WAN port.
AUX Port:
It is used to connect the VOIP and other similar devices that do not
require protection. It can also be used for testing purposes or for
bypassing AlphaShield’s security features.
Cable/DSL Port:
It is used to connect the high speed Modem or the Router's LAN port.
Trouble Shooting:
My AlphaShield Home Edition does not power up. Why?
Ensure that you are using the provided wall mount power adaptor (9 volt DC. 200 mA
center positive) shipped with the AlphaShield Home Edition and not some other power
adaptor.
Make sure that there is 110 volts AC or 220 volts AC being provided through the wall
outlet (In North America 110 VAC).
If all of the above is correct, then the provided adaptor could be faulty.
The Inbound data link status LED does not come on when I connect my
AlphaShield Home Edition to my cable or xDSL Modem. Why?
Make sure that power is being supplied to your cable or xDSL Modem and that it is
switched on. Make sure that the Network RJ-45 (Ethernet) cable is the same as that
provided by the Modem manufacturer or your ISP.
Make sure that the AlphaShield’s Cable/DSL port is not being connected to the
computer’s Network port.
If all of the above is correct, the cable could be faulty. Replace the cable with a similar
type of RJ-45 (Ethernet) Network cable.
The Outbound data link status LED does not come on when I connect my
AlphaShield Home Edition to my computer. Why?