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Table of Contents: Quick Installation Guide 2 Letter from the CEO 4 Introduction AlphaShield Home Edition Features and Benefits 5 Modes of Operation Operation in Manual Mode Operation in Auto Mode Operation in Lock Mode AlphaShield Home Edition Time-Out Warning 6 Indicators Inbound Data LED Outbound Data LED Connection/Disconnection LED 7 Controls 8 Connect Button (Blue) Disconnect Button (Grey) Mode Selector Switch Connection Ports on AlphaShield Home Edition PC Port AUX Port Cable/DSL Port 9
Quick Installation Guide Connect power to the AlphaShield Home Edition. Middle LED will turn Red. Connect the “Cable/DSL” port of the AlphaShield Home Edition to your Modem using the cable provided with the Modem. The Right LED will turn Green, if the switch at the back of the AlphaShield Home Edition is in AUTO or Manual Mode (LED will be RED if the switch is in LOCK Mode).
Letter from CEO: Dear Customer, Thank you for purchasing AlphaShield Home Edition Hardware Firewall and congratulations on choosing our “state of the art” technology to secure your High-Speed Internet connection. AlphaShield's unique feature of “disconnection” sets a new standard of 100% guaranteed security or your money back*, a claim that is unmatched by any of our competitors.
Introduction: AlphaShield Home Edition: According to the National Cyber Security Alliance, the safest way to fully protect any computer is to physically disconnect it from the Internet. AlphaShield Home Edition allows the customer to protect a computer effectively, by seamlessly disconnecting and reconnecting it without Internet service interference. The IP Address is protected and concealed and thus is not visible to be hacked, spied on, advertised to or changed by malicious softwares.
No conflicts with existing firewalls or routers Eliminates DOS (Denial of Service) and DDOS (Distributed Denial of Service) attacks Provides 24/7 online protection Modes of Operation: Operation in Manual Mode: When the Manual Mode is selected, a connection session must be manually initiated by pressing the Connect button (Blue) on the AlphaShield Home Edition.
The client session can be extended by the user, when the Connect (Center) LED is flashing, by pressing the Connect button (Blue) within the 30 second warning window. Once the Connect button (Blue) is pressed, the timer value will reset to the pre-selected value of 15 minutes and the Connect (Center) LED will return to a solid green indicating an ongoing session.
is 30 seconds away from a logical or physical disconnection. Only user activity, such as clicking onto a web link, or by pressing the Connect button (Blue) at the top of the AlphaShield Home Edition, will reset the inactivity timer and maintain the user session. Controls: Connect Button (Blue): Used to re-establish a new connection after either a logical or physical disconnection. The AlphaShield Home Edition Connect button (Blue) is functional in the Manual, Auto and Lock Modes.
The second slide position selects the Auto Mode with an inactivity disconnect timer value that is infinite. There is no disconnection. In this mode, the AlphaShield Home Edition will retain the current IP Address assignment from the Internet Service Provider (ISP). This is the recommended and default setting for AlphaShield Home Edition. The third slide position selects the Lock Mode with an inactivity and physical disconnect timer value of 15 minutes.
Make sure that power is being provided to your computer and that the computer is switched on. Make sure that the Network RJ-45 (Ethernet) cable is a straight through connection provided with the AlphaShield Home Edition. Make sure that your Network Interface Card within your computer is not a fixed fast Ethernet 100Mbps card that cannot switch or auto negotiate to 10 Mbps. Make sure that the AlphaShield’s PC port is not being connected to the Cable/DSL port or the AUX port.
Users’ sessions have to be re-established after a logical or physical disconnection. Why? Your AlphaShield Home Edition device contains a memory map of concurrent valid users’ sessions while you are connected to the Internet. Once a logical or physical disconnection has taken place, either manually or automatically, the IP map table is discarded. All users' sessions must be re-established after a logical or physical disconnection by re-connecting and making them active again.
No other warranty or condition is implied and the Manufacturer under no circumstances is liable for any damages arising from the use of the AlphaShield Home Edition device. For repair and service, please contact the Manufacturer at the following: Email: tech@alphashield.com Telephone: 1-604-435-0700 Please note that we cannot accept any returns without a proper RMA (Return Merchandise Authorization) number. An RMA number can be obtained by contacting AlphaShield Inc. prior to the shipment of the unit.
purpose, without the express written permission of AlphaShield Inc. and/or its subsidiaries and certified partners. AlphaShield Inc. may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this User Guide and all AlphaShield Inc.
from the use of or the inability to use, the product and its software, under any contract, negligence, strict liability or other theory. Customer Remedies: Any liability of AlphaShield Inc., with respect to software or hardware or the performance thereof or defects therein, under any warranty, negligence, strict liability or other theory, will be limited exclusively to product replacement or, if replacement is inadequate as a remedy or, in AlphaShield Inc.
The AlphaShield Home Edition requires a positive polarity to be provided to the center conductor of the power plug. Ensure that the proper adapter plug used is connected to provide proper power to the AlphaShield Home Edition device. You can also obtain a replacement universal power adapter directly from AlphaShield Inc. AlphaShield Inc. will charge an amount of $8.99 U.S. funds for a replacement power adapter plus any additional shipping and handling charges incurred.
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Frequently Asked Questions: I used the scan test and some of my ports are still OPEN or CLOSED, not all STEALTH or BLOCKED, what is wrong? You are not testing your computer’s IP Address. In some cases, the scanning is not actually done to your computer's IP Address, but to the IP Address of your ISP. Please check the IP Address on the top of the page where you go to perform the test. Please compare it to the real IP Address that belongs to your system.
same Network. If this is the case, AlphaShield Home Edition should be placed between your xDSL/Cable Modem and a wireless access point. Can an AlphaShield Home Edition be used to protect connection with USB Modems and dial-up Modems? Unfortunately, the current version of AlphaShield Home Edition does not support dial-up Internet connections, or connections with USB interface.
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