Product specifications
Revision 1.4
The Manufacturer warrants AlphaShield™ with an exclusive one year
warranty in workmanship and materials from the date of purchase. The
AlphaShield™ will provide years of network security and trouble free
operation if properly connected and operated as per instruction in this
manual. If you are experiencing any problems with your
AlphaShield™
,
please refer to the troubleshooting section of this manual.
In case AlphaShield™ is found to be defective, the manufacturer will
be obligated only to replace or repair the defective product provided
that the following is determined:
• The Product has not been altered or repaired without the written
consent of the manufacturer.
• The Product has not failed due to misuse, improper maintenance,
carelessness or physical damage.
No other warranty or condition is implied and the manufacturer is
under no circumstances liable for any damages arising from the use of
the AlphaShield™ device.
For repair and service, please contact the manufacturer at the following:
• E-mail: tech-support@saafnet.com
• Telephone: 1-866-722-3638 or 1-604-435-0700
1-866-Saafnet
• Fax: 1-604-435-0702
Please note that we cannot accept material without a proper RMA
(Return Material Authorization) number. An RMA number can be
obtained by contacting Saafnet International Inc. prior to the ship-
ment of the unit.
Warranty and Product Service
Additional
Information
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