User Manual

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WLBARGS฀Manual

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When฀the฀installation฀fails฀or฀the฀connection฀doesn’t฀succeed,฀it’s฀recom-

mended฀to฀take฀the฀following฀actions฀against฀the฀problems.

(1)฀Find฀your฀problem฀in฀the฀troubleshooting฀collection.

(2)฀Go฀to฀our฀ofﬁcial฀website฀at฀http://www.corega-asia.com,฀then฀click฀

[Support]฀and฀click฀the฀[Online฀Customer฀Support]฀item.฀To฀ﬁll฀the฀form฀

page฀and฀note฀following฀information฀฀We฀will฀contact฀you฀as฀soon฀as฀

possible.

•฀Product฀name:฀e.g.)฀WLBARGS(R)

•฀Firmware฀version:฀access฀the฀management฀program฀to฀check.

•฀Your฀ISP฀service฀name.

•฀Windows฀system:฀e.g.)฀Windows98/2000/XP฀and฀so฀on.

•฀WEB฀browser(Version):฀e.g.)฀฀IE5.0/5.5/6.0฀and฀so฀on.

•฀Network฀adapter฀manufacturer฀and฀its฀driver฀version.

•฀Connection฀way:฀ﬁxed฀IP,฀dynamic฀IP฀or฀PPPoE฀dial-up฀connection.

•฀What฀are฀your฀problem฀and฀situation:฀e.g.)฀unable฀to฀internet.

•฀What฀is฀the฀error฀message฀or฀picture?

Q1.Not฀able฀to฀connect฀to฀the฀Internet.

Please฀make฀sure฀if฀the฀below฀processes฀are฀complete฀or฀not.

(1)฀Is฀your฀subscription฀to฀ISP฀expired?

(2)฀Have฀the฀powers฀of฀all฀relevant฀devices฀been฀switched฀on,฀or฀have฀cables฀or฀

plugs฀been฀connected฀correctly?

(3)฀Has฀the฀line฀between฀the฀modem฀and฀internet฀been฀connected฀correctly?

(4)฀Have฀the฀cable฀lines฀among฀the฀modem,฀product฀and฀PC฀been฀connected฀

correctly?

=>฀When฀the฀product฀and฀modem฀have฀been฀connected฀correctly,฀WAN฀LED฀

will฀light฀up.฀฀If฀no฀light,฀please฀remove฀cable฀line,฀then฀re-plug฀in.฀฀If฀the฀

modem฀has฀a฀MDI/฀MDI-X฀button,฀please฀try฀to฀switch฀it.

=>When฀the฀connection฀between฀PC฀and฀the฀product฀is฀normal,฀the฀Link/฀Act฀

LED฀of฀the฀front฀LAN฀port฀will฀light฀up฀after฀the฀PC’s฀power฀is฀turned฀on.

฀(5)฀Has฀the฀connection฀with฀ADSL’s฀splitter฀been฀linked฀up฀correctly฀(There฀are฀

two฀kinds฀of฀splitter:฀‘Telephone’฀and฀‘ADSL฀modem’)?

฀(6)฀Does฀the฀PC’s฀network฀adapter฀function฀normally?

฀฀=>฀Right฀click฀on฀[My฀Computer]฀and฀select฀[Content]฀=>฀[Administrator]฀

=>Display[Network฀adapter].฀฀If฀there฀is฀a฀marking฀of฀X฀or฀!,฀it฀means฀that฀the฀

network฀adapter฀doesn’t฀perform฀normally.฀฀Please฀re-install฀it.

฀(7)฀Is฀your฀network฀setting฀correct?

฀฀=>฀Check฀if฀TCP/IP฀setting฀is฀correct฀or฀not฀(Please฀refer฀to฀[3.1฀TCP/IP฀

Conﬁguraton฀to฀check฀your฀setting].

฀(8)฀Has฀all฀information฀provided฀by฀your฀ISP฀been฀entered฀correctly?

FAQ