User's Manual

Troubleshooting

This chapter provides solutions to common problems that usually occur

during the installation and operation of the Alphanetworks WMP-A13V

Wireless Network mini PCI Card. Read the following descriptions if you are

having problems. If you cannot find an answer here, please contact an

Alphanetworks field application engineer for assistance.

1. My computer does not recognize the Alphanetworks CardBus

reference card.

Make sure the CardBus card is properly inserted into a 32-bit CardBus

slot. If Windows does not detect the hardware upon insertion of the card,

the system could have a previous Alphanetworks NDIS driver installed.

Remove the old driver and try again.

2. The Alphanetworks WMP-A13V Wireless Network mini PCI Card

does not work properly after the driver is installed.

Re-insert the CardBus card into the slot. A beep should be heard if the

adapter is properly inserted. Go to Device Manager and make sure the

Alphanetworks WMP-A13V Wireless Network mini PCI Card exists under

the network adapters device node. If you see the yellow exclamation

mark then there are conflicting resources. In this case, make sure the

computer system has a free IRQ and make sure you have installed the

proper driver. Uninstall the driver, restart the system, and repeat the

driver installation steps if necessary.

3. Stations cannot associate in ad hoc mode.

Make sure the same service set identifier is specified for all stations that

need to join the same ad hoc network. Set up one station to establish a

BSS and wait briefly before setting up other stations. This prevents

several stations from trying to establish a BSS at the same time, which

can result in multiple singular BSSs being established, rather than a

single BSS with multiple stations associated to it.