Owner`s manual

Page 7-9Troubleshooting Procedures
I.Check the terminal cable. If you suspect it might be damaged, try substituting
another cable and resetting the computer. If it comes up normally and the terminal
works, you can assume the original cable is bad.
Remove the cable hoods from both ends of the bad cable and look for broken
wires. If you feel comfortable doing so, review the cable constructions in Appendix
A to see if there are any errors in cable construction.
If there is a problem with the cable, repair it or call your VAR for help. If you have
repaired the cable, try hooking the terminal up again and performing "Procedure
#3: Powerup/Reset." If the computer comes up normally and the terminal works all
right, you have fixed the problem.
J.If the terminal has a self test mode, use it to determine the problem with the
terminal. Use the manual provided by the terminal manufacturer for instructions on
interpreting the terminal self test. If the test mode tells you what the problem is,
correct the problem and reset the computer. If it comes up normally and the
terminal works all right, you have fixed the problem.
K.You were not able to find a specific problem with the terminal. Call your VAR if
you still suspect a problem with your terminal.
L.Return to the current procedure or go on to the next procedure on your checklist.
Procedure #5: Self Test
A.Read the introduction in the self test user’s guide that came with your computer.
Get an overall idea of the test, the terminal display, and the front panel Status
Display.
B.Now look over the table Self Test Checker below.
These codes are taken from the full list of normal and error codes given in the self
test user’s guide.
The error codes to watch for on the front panel Status Display are listed in the
Blinking column. If an error occurs, the self test blinks the code for it. The code for
the beginning of each subtest is given in the Steady column. Steady means
normal condition.
Eagle Series Computer Owner’s Manual, Rev. 03