Owner`s manual

Page 2-3Installation
Reporting Shipping Damage
If there is any damage to the shipping container or the main enclosure, or if you are
missing any items on the unpacking checklist, please call your VAR immediately.
Instructions for Reshipping the Computer
If shipping damage has occurred or the self test indicates a problem with the computer,
your VAR may recommend that you ship it back.
If for some reason you cannot contact the VAR you bought your computer from, please
call the Alpha Micro Sales Department; they will give you the name and address of an
Alpha Micro VAR near you who can help you. See "Service Information" in Chapter 1.
When reshipping or otherwise transporting your computer, you must use the original
packaging to ensure safe shipment.
Important Note: Please include a note to the person who will receive the computer
containing the following information: your name, address, phone number, the date you
shipped the computer back, and the reason for return.
Be as specific as possible about the problem you experienced—the more information
you provide the easier it will be for the service technician to determine the reasons for
any problems. If you performed any troubleshooting procedures, let the person receiving
the computer know exactly what procedures you have done and what the results were.
RECORDING THE SSD IDENTIFICATION NUMBER
The Software Security Device (SSD) is a customized integrated circuit located on the
main electronics board inside your Eagle computer. The SSD uniquely identifies your
computer to customized software that has been configured to run only on your
computer. If you purchase customized software from your VAR or other software
vendors, you need to give them your SSD identification number (printed on the SSD
chip itself) before they can "key" the software to your computer.
The SSD identification number is written on the system ID label on the back of the
computer in the section titled "SSD Serial No." Please note the identification number of
your SSD at this time and enter the number at the front of this book.
OVERVIEW OF INSTALLATION PROCEDURES
Now that you’ve unpacked your computer, and have everything you need to hook it up,
you can begin to physically install it. Installing your computer is a matter of:
1.Choosing and preparing a location for it.
Eagle Series Computer Owner’s Manual, Rev. 03