Owner`s manual

What if Something Goes Wrong? Page 4-3
Eagle 250 Owner's Manual, Revision 01
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How many users are on your computer?
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How much disk space and memory does the computer have?
If you aren’t sure of all of this information (and you don’t generally need to know it unless there’s a
problem), you can have the computer tell you. From a working terminal, or after rebooting if your
computer is completely locked up, run this command from AMOS command level:
AMSCFG/*/K/F:AMSCFG/H:system name
ENTER
Replace system name with a name describing your system (maybe the name of your business). This
produces a file called AMSCFG.CFG containing a great deal of information about the hardware and
software configuration of your computer. If requested, you can then e-mail this file to Alpha Micro if
your computer can send e-mail over the Internet, or you can print it and fax a copy. You can also use it to
fill out some of the fields on the Contact Information Sheet at the end of this book.
FOR MORE INFORMATION
Detailed technical and troubleshooting information for AMOS software and hardware is found in other
publications. These documents are available, free of charge, at our Web site: www.amos-online.com.
Many of these documents are for qualified personnel only; please do not use any of the procedures in
them unless you are sure you understand how to perform them and the purpose behind them. If you have
any questions, contact your dealer or the Alpha Micro Technical Assistance Center at the number on the
Contact Information Sheet.