User Guide

Status Cause Solution
Water is too low during
WASH/BIDET
1. Low water pressure of the unit
2. Low water pressure of water supply
During use, turn the lever forward or backward to highest setting
If the water supply pressure is too low, contact your local water utility.
No water comes out
during WASH/BIDET
1. Water shut-off valve is turned off
Turn on the water shut-off valve
2. Filter of T-Valve Adaptor is clogged
Clean the filter of T-Valve Adaptor
3.Filter of water inlet hose is clogged
Clean the filter of water inlet hose
4. Nozzle head is stuck Take off and clean the nozzle head
5. External water pressure is low
Increase external water pressure
Water dropping from bowl
when using the unit
The maximum water pressure of the unit is 110 PSI. If the water
supply pressure is above this, contact your local water utility.
External water pressure is too high
If any issues still persist after troubleshooting, please contact us at support @ alphabidet.com
Classification Description
ONE
Model No.
Water Supply
Water Pressure Range
Dimensions
Weight
Caution
Do not disassemble, repair, or remodel the unit
as this will void warranty
Self Diagnosis and Troubleshooting
WASH water flow
Feminine water flow
Backflow Prevention
0.35-1.8L/min
0.35-1.8L/min
4.85 lbs
10-110 PSI
Direct from water pipes
Check valve
19.68” (l) x 14.30” (w) x 2.25” (h)
Specifications
6
8
A L P H A O N E