System information
System Administration Guide
Click on the View Call Routes link of the extension you want to change.
Note: Each presence has its own set of call routes. If there is only one call route defined for a presence, it
applies to all incoming calls. If more than one is defined, all but one has a Caller-ID pattern to match
incoming calls against.
The system must always have a call route that is independent of the incoming call’s Caller-ID. It creates a
default call route for this when the extension is created. This call route may not be deleted (notice that no
Delete link is offered). There can only be one call route like this for each presence. So, when creating a new
call route, it must be one that is Caller-ID dependent. These call routes can be deleted.
To change a particular call route, click its Modify link.
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Revised: March 28, 2007
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