System information

System Administration Guide
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Revised: March 28, 2007
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 The finally clause is executed when all connection attempts have failed to find someone to answer the
call. It directs the call to voicemail, the Auto Attendant, dial a new number, etc.
System Extension
 Each system extension has one or more call routes associated with it. There is no presence setting to
choose a set of call routes.
 In all other ways, it behaves exactly like a user extension.
15.2 View and Change a Call Route
The first step to changing a call route is to select the extension whose call routes you wish to change. Go to
the Phone System / Extensions page.