System information

System Administration Guide

2. On the Allworx server side, you need to restart the server system into Safe Mode. This can be done via

the web administration page of the server or by forcing the system into Safe Mode via the front panel of

the unit. The method used to force entry into Safe Mode via the front panel varies by product model.

Consult the installation or troubleshooting guides for your specific product model for more details. The

procedure for restarting into Safe Mode from the server application is the same for all product models

and is accessed via the Maintenance / Restart page on the web administration interface.

ο Select Enter Safe Mode after restart.

ο Click Restart.

ο Type SAFEMODE into the pop-up browser window.

ο The Allworx server will power down and then power back up in Safe Mode.

3. Once the system powers up into Safe Mode you will be able to access the Safe Mode web page and

you should see a screen similar to the following screen.

300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

Revised: March 28, 2007

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