System information
System Administration Guide
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Revised: March 28, 2007
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Tom is a remote user of the system and does not have a phone. His extension is configured to send all calls
directly to his voicemail. He does not want to call in to get his voicemail, but instead wants all email and
voicemail messages to be sent directly to his external email account (tom@yahoo.com).
Configuration:
Set up an Allworx
server Message Alias for Tom to forward all his messages to his external email account.
Create a new message alias such that:
Email Alias is set to tom.
Members is set to tom@yahoo.com.
Commentary:
Tom will get all his email and voicemail messages using his external email account. Since the system will
delete the messages off the server as soon as they are forwarded, he does not need to periodically delete
anything.
12.2.3 Example 3
Requirements:
Tom will use the Allworx
server for his email. He wants to use his phone to listen to voicemail messages, but
does not want them sent to his email account.
Configuration:
Set up Tom’s Allworx
server POP3 Mail Transfers configuration to transfer only email messages.
Set up Tom’s PC email application to POP email off the Allworx
server without leaving a copy on the
server.
Commentary:
Tom’s email messages will be deleted off the server as soon as they are POP’d to his PC’s email application.
Voicemail messages will be kept on the server until he deletes them via his phone.
12.2.4 Example 4
Requirements:
Tom will use the Allworx
server for his email. He wants to use his phone to listen to voicemail messages and
wants those messages sent to his email account as well.
Configuration:
Set up Tom’s Allworx
server POP3 Mail Transfers configuration to transfer both email and voicemail
messages (the default).
Set up Tom’s PC’s email application to POP email off the Allworx
server while leaving a copy on the
server until he deletes the message on his PC.
Commentary:
Tom will be able to listen to his voicemail messages on his phone or on his PC (via email). If he deletes a
voicemail message using his phone, it will not be deleted on his PC. However, if he deletes a voicemail from
his PC, it will be deleted from the server, making it no longer available on his phone. He will have to
periodically delete messages from his PC so that he doesn’t exceed his message quota on the server.