System information

System Administration Guide
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2007 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems.
Revised: March 28, 2007
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 Email and voicemail messages.
 Email messages only.
 No messages.
Only the first option will transfer voicemail messages to the PC’s email application’s inbox.
Each user’s PC email application needs to be configured so it can talk to the Allworx
server to send and
receive messages. The precise details depend on the application, but here is the required server information:
 Enter the IP address of the Allworx
server’s LAN TCP/IP Address (from the Network / Configuration
page) as the incoming POP3 server address.
 Enter the same address as the outgoing SMTP server address.
 Enter the Allworx login name and password for the user as the POP3 user and password.
 Do not use Secure Password Authentication (SPA).
 Do not use SSL to communicate with the Allworx
server.
 Do not use authentication for the outgoing server.
In addition, most popular email applications allow the messages to be left on the server when they are
transferred to the PC. When using this feature, the user may eventually exceed his inbox quota on the server.
To avoid this, it is recommended that you enable your email application to either delete all the server email
after N days or to delete it when it is deleted on the PC.
12.2 Access Examples
12.2.1 Example 1
Requirements:
Tom (login name tom) does not expect to get email at his Allworx
server address, but instead uses an
external email account ([e-mail]). His Allworx
server voicemail should be sent to the external email
account, but should also be available from his phone.
Configuration:
Set up an Allworx
server Message Alias for Tom to forward all his messages to his external email account as
well as keep a copy on the Allworx
server. Create a new message alias such that:
 Email Alias is set to tom.
 Members is set to tom and [e-mail].
Commentary:
Tom will use his phone to delete old voicemail messages. If any email is sent to his Allworx
server account, it
will be forwarded to his external account, leaving a copy on the Allworx
server. If email accumulates on the
server, he will need to periodically connect with a POP email client to delete the old email messages.
12.2.2 Example 2
Requirements: